Our valued Public Sector client is in need of an Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system.

The client is in need of resources to maintain and enhance the MAA web portal system.

• Maintain MAA web portal system - Portal maintenance activities include break/fix (i.e. bug fixes), software and database modifications, and minor feature enhancements of the existing system to ensure an efficient delivery process.
• Enhance MAA web portal system - Portal enhancement projects include major enhancements to the enterprise and program level functionality within the portal. The initial project, planned for 2022, will enhance the MAA portal to increase portal usage by the programs participants through improved timeliness of information to end users (digital versus paper); new program functionality and continuous improvements to user experience. Additional projects are anticipated in future years to migrate existing programs and to develop new programs on the MAA portal.

We are looking for someone with the following, but not limited to, experience:

• 5 years experience as a UX Designer
• Experience as a UX Designer, on a minimum of three different Web Application Development or Enhancement projects conducting the following:
  • Understanding and defining users' needs
  • Developing designs, that apply human computer interaction (HCI) elements of design and best-practices, for the improvement of an existing website or Web Application;
  • Creating a Prototype of the recommended
    design;
  • Coordinating and conducting usability testing of the Prototype for user feedback;
  • Analyzing results to determine insights;
  • Documenting recommended changes to the design based on insights; and
  • Following an iterative process to further develop/evolve and test Prototypes until the design is finalized
• 2 projects of experience conducting the following tasks associated with application usability:
  • Conducting usability studies;
  • Conducting heuristic analyses and implementing web design best practices; and
  • Applying defined web accessibility principles to designs, including but not limited to Web Content Accessibility Guidelines (WCAG) version 2.0 or higher.
• 2 projects of experience iteratively developing and providing designs for a website or web application that:
  • were integrated into the website or Web Application in production; and
  • resulted in tested or measured improvements to the usability of that website or Web Application.
• 2 projects of experience conducting the following tasks to define the website or Web Application's usability:
  • Creating Journey maps, to outline user personas paths, aims, and feelings related to accomplishing identified goals (products or services) with/from the organization;
  • Creating user task flows, to detail the client/business and user steps involved in a user accomplishing identified goals; and
  • Creating interaction models, to detail the stepsusers must take within a website or Web Application to accomplish identified goals.
• 2 projects of experience developing prototypes including conducting each of the following tasks:
  • Developing user interface (UI) specifications; and
  • Developing Prototypes, of at least two different levels of Fidelity, which were used to validate design elements with users.

Apply