Job Opportunity - Investment representative - proactive aug.24th, 2009 - Finances & Real estate

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March 20, 2010 - 21h27 | Français

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Rbc
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Job

Investment representative - proactive aug.24th, 2009

Reference number:	24227
Publication date:	July 7 2009
Sector of activity:	Finances & Real estate
Internal reference:	105534
Main functions:	Are you looking for an exciting and challenging career in Investments? If you are a committed and focused go getter, this may be the role for you! The Investment Representative is a trusted financial advisor who provides advice to our clients based on their needs and is responsible for achieving sales targets and contributing to RBC’s client retention and loyalty. You will be responsible for contacting RBC "existing" clients in a contact centre environment to attend to all investment related inquiries; providing professional, attentive and accurate banking services to our clients, and demonstrating RBC Royal Bank’s four essentials of customer care at all times. RBC offer: - A competitive salary, ideal work setting and opportunities to learn the business. - Sales Incentive compensation “This incentive is a Variable Compensation program paid quarterly with a range of opportunity of $0 - $1400” Employees are recognized for effort and achievement, while continuing their focus on selling the right products and services to meet our clients' needs. - 2 weeks shut down over the Christmas holidays Work schedule: Monday to Friday: from 11:30 am to 8:00 pm. Hours of business are Monday to Friday 11:30am to 8:00pm and Saturday from 9:30 am to 5:00 pm. The candidate selected will remain flexible to the unique hours of the Proactive business.
State:	Permanent
Schedule:	Full time
Quarter:	Day, Evening
Number of hours per week:	37,5 hours
Job start date:	2009-08-24
Number of positions to fill:	8
Detailed description:	• Through active listening and understanding provides appropriate solutions to clients and deliver a superior client experience. • Contact RBC clients and provide Investment solutions and financial advice. • Demonstrates commitment to take ownership of client problems at first point of contact ensuring, when necessary, the escalation process is followed. • Responds to client requests beyond the primary purpose of the campaign. • Assisting clients with the processing of financial transactions.

Requirements

Languages asked for
French:	Excellent
English:	Excellent

Education
Level:	Secondary
Diploma:	SSD (Secondary)
State:	Finished

Working experience
Minimum experience required:	3 months
Qualifications required:	- Possession of a valid Mutual Funds (IFIC) license OR successfully completed the course OR/AND Ready to enroll and successfully complete the exam before August 1st, 2009. - Strong communication skills and must be fully bilingual (French/ English) - Customer service skills and sales experience are strong assets

Work place

Montreal, Montreal, Quebec

Location

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