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118456 - Registered Nurse (RN) - Critical Care - ICU
Registered Nurse (RN) - Critical Care - ICU Job ID 2024-118456 City Vancouver Work Location VGH 12th & Oak Department Intensive Care Unit Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0730-1945/1930-0745 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse in the Intensive Care Unit with Vancouver Coastal Health (VCH)! Vancouver Coastal Health (VCH) is looking for a Registered Nurse to join the Intensive Care Unit at Vancouver General Hospital in Vancouver, BC. Apply today to join our team! As a Registered Nurse with the Intensive Care Unit , you will: Provide nursing care to high risk critically ill clients with unpredictable outcomes attached to life-support equipment, and/or clients in post-anaesthetic recovery, both by working independently and as a member of a interdisciplinary team. Enhance quality of life from the perspective of the client/family. Consult, confer, and collaborate with other health care givers. Demonstrate expertise and leadership in nursing practice. Maintain and advance clinical competence. Participate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & Experience Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM) Completion of a recognized critical care nursing program or two years' recent, related critical care experience. Knowledge & Abilities Broad knowledge of nursing theory and practice within a client/family centred model of care. Broad knowledge BCCNM standards for nursing practice. Thorough knowledge of the indications, actions, reactions, routes, dosages, and side effects of anaesthetic and other drugs used in critical care environment. Thorough knowledge of nursing problems commonly encountered in a critical care environment. Thorough knowledge of the physiological and behavioural aspects of complex critical illnesses. Knowledge of other health care disciplines and their role in client care. Demonstrated ability in nursing practice to assess and manage critical and life-threatening situations. Demonstrated ability to respond immediately and appropriately to sudden emergencies. Demonstrated ability to organize and prioritize workload. Demonstrated ability to plan and implement plans of care. Demonstrated ability to work collaboratively as a member of an interdisciplinary team. Demonstrated ability to communicate with, and deal effectively with, clients and their families, co-workers, physicians, and other health care staff. Demonstrated ability to communicate in writing accurately, concisely, and clearly. Demonstrated ability to teach clients and their families. Demonstrated ability to provide leadership and work direction. Demonstrated physical ability to perform the duties of the position. Demonstrated skill in CPR techniques. Skill in techniques appropriate to a critical care environment. Skill in the use of critical care monitoring and support equipment. Basic computer literacy to operate a computerized patient care information system. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan Grow your career with employer-paid training and leadership development opportunities Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*** Thank you for your interest in Vancouver Coastal Health. 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25 Apr. BC |
Licensed Practical Nurse | Team Leader Home Support
Position Summary If you are a motivated and organized Licensed Practical Nurse (LPN) with recent supervisory experience, then Interior Health has a great Team Leader opportunity for you in the beautiful community of Kelowna, B.C. This is a great opportunity for an experienced Licensed Practical Nurse (LPN) to continue to develop and enhance their first-line supervisory skill-set. This position can be exciting and challenging with varied responsibilities and priorities. The ideal applicant will be confident and experienced in providing direction and assignments to staff, organizing workflow and ensuring that safe and individualized client-centered care is always delivered. The Team Leader coordinates Home Support Services by supervising Licensed Practical Nurses (CCLPNs), Community Health Workers (CHWs) and other unregulated members of the team, overseeing the implementation of client care plans, providing training and evaluation of care provided by staff, and advocating for changes that improve client care. In collaboration with the interdisciplinary team, performs assessments, makes nursing diagnosis, implements and provides personal and nursing care for clients in a community health setting. This position provides nursing care within the LPN Standards of Practice as outlined by British Columbia College of Nurses and Midwives and within employer policies, procedures, limits and conditions. This is a RELIEF PART-TIME (0.58 FTE) position until November 28, 2024 or until the return of the incumbent. Shifts are rotating evenings with shift times of 15:45 to 22:15. We offer competitive compensation, generous vacation entitlement and many benefits and employee services to support you at every stage of your career. Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces. See why Nursing at Interior Health is such an amazing opportunity! Learn more about the Okanagan Valley! Effective April 1, 2024, the hourly wage for this position will be $34.20 to $42.79 Qualfications Graduation from a recognized program for Practical Nurses and three (3) years of recent, related acute, residential or community care experience including one (1) year supervisory experience; or an equivalent combination of education, training and experience Current, full practicing licensure with the British Columbia College of Nurses and Midwives (BCCNM) Current valid BC Driver's License |
25 Apr. BC |
BBW Sales Support-BAYSHORE SHOPPING CENTRE
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada. |
25 Apr. ON |
Physiotherapist
As a member of an interdisciplinary team, the candidate will provide service both as a case manager and physiotherapist participates to meet the clients needs. He/she will work closely with a physiotherapy assistant. The Physiotherapist participates in training, education and research activities to increase knowledge and to develop clinical, analytical and technical skills |
25 Apr. ON |
Lab Assistant
Description Position at Dynacare Laboratory Assistant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive . Are YOU our next Laboratory Assistant? As a Laboratory Assistant (floater) , you are responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately - all in a timely manner. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives. This is a part time permanent floater position, working 15 hours per week in our Laboratory and Health Services Centers (LHSC) in Peterborough and Port Hope areas. Must be flexible to work various hours between Monday - Sunday. Internal application to be received by November 23, 2023 Why Dynacare is an amazing place for YOU: Join an award-winning ''Top Employer'' with meaningful and impactful career opportunities · Access a health and wellness benefits program that supports you and your loved ones · Grow and thrive with a dynamic, successful company through internal mobility opportunities · Invest in your future through RRSP match benefits and an employee stock purchase program · Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Create an ideal customer experience that is best in class and engages with individuals around our products and services Accurately enter data, patient, and test information for Ministry of Health requisitions Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare's mission and values Sort and steer specimens, perform ECG's, Holter Hookups, paternity, urine, drug and breath alcohol collections Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators What YOU bring to the role: You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy You are customer-focused with a genuine care for patient's health Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner Prioritize and self-manage within a deadline-oriented environment · Be extremely detail oriented Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process. |
25 Apr. ON |
Analyste de risques en assurance des entreprises
Trouvez votre idéal LÀ! Vous désirez libérer votre potentiel dans une équipe dynamique et soudée? Vous êtes à un tournant de votre vie professionnelle? Vous voulez des défis stimulants dans un environnement favorisant l'équilibre et l'épanouissement? Chez Promutuel Assurance, nous nous distinguons par notre approche humaine, tant à l'égard de nos employés que de nos membres-assurés. Participez au succès d'une fière mutuelle d'ici qui protège les gens d'ici. Un aperçu de ce qui vous attend chez nous : Vous évoluerez dans une organisation en pleine transformation qui mise sur l'agilité et l'innovation. Vous profiterez d'une réelle considération humaine, où l'écoute et l'entraide sont au cÃ..."ur des décisions. Vous travaillerez avec des personnes passionnées et dévouées dans un esprit d'équipe hors du commun. Votre quotidien sera rythmé par les défis et les projets. Vous bénéficierez d'un accompagnement dans l'atteinte de vos objectifs professionnels. Des avantages qui changent tout : Rémunération concurrentielle avec échelles évolutives Horaire flexible permettant de conserver un équilibre travail-vie personnelle Congés mobiles dès la première année Possibilité de télétravail en mode hybride Assurance collective pour vous et votre famille Télémédecine gratuite pour vous et votre famille Régime de retraite à prestations déterminées avec participation de l'employeur Activités sociales organisées par l'employeur et initiatives de bénévolat Rabais sur vos assurances auto et habitation Programme d'aide aux employés À propos du poste Selon votre lieu de résidence vous exercerez votre emploi d'analyste en assurance des entreprises à l'un de nos bureaux situés sur le territoire de Promutuel Assurance du Lac au Fleuve, soit : (Québec, Charlevoix, Kamouraska, Côte-Nord, Saguenay Lac St-Jean). À quoi ressemblera votre semaine de travail? S'occuper de l'analyse et de l'acceptation des demandes d'assurance des entreprises conformément aux politiques de souscription et de tarification en vigueur Procéder à l'émission des documents requis et des renouvellements de polices d'assurance Offrir un soutien technique à notre réseau d'agents et de courtiers Avez-vous ce profil-LÀ? DEC en services financiers et d'assurance ou AEC en assurance de dommages (un atout) 4 à 6 ans d'expérience pertinente en assurance des entreprises Titre de Professionnel d'assurance agréé (PAA) ou de Fellow Professionnel, agréé (FPAA) un atout Bonne connaissance des principaux logiciels de la suite Microsoft Office Habiletés dans la recherche de solutions. Sens client Bonne gestion des priorités Capacité de persuasion et de persévérance Compétences relationnelles et respect des engagements Venez découvrir la différence Promutuel Assurance! |
25 Apr. QC |
Superviseur d'atelier
Tes principales tâches et responsabilités : Lecture de plan de fabrication et ajustement en fonction des aléas de la production d'acier et de métaux ouvrés (technique, matières premières, sécurité, personnel) Organisation du travail des équipes en fonction de la production: affectation du personnel à la production à réaliser, réorganisation du personnel, intervention de maintenance, préparation de matériel et de matières premières... Pilotage et gestion du personnel de production (information, fixations d'objectifs, organisation des activités, assistance technique, discipline, sécurité) Supervision du déroulement des opérations de production et coordination avec les opérations de maintenance, logistique et qualité Traitement des anomalies, collecte des informations et des causes des dysfonctionnements constatés, définir et mettre en oeuvre les corrections nécessaires (déchets, non qualité...) Renseignement et tenue à jour des outils de suivi de l'activité ( tableau de bords de production, relevés d'incidents, qualité...) Formation du personnel de production (modification de process, nouveaux produits...) Planifier les activités de production Répartir le travail et organiser les moyens et ressources Identifier, diagnostiquer et traiter une anomalie, un dysfonctionnement, un risque et évaluer l'urgence d'une intervention interne et/ou externe Communiquer sur les interventions prévues / réalisées (causes, impacts, solutions techniques) auprès des différents interlocuteurs concernés Comprendre et analyser les tableaux de bord d'activités Evaluer et développer les compétences et performances de son équipe Etudier, formaliser, suivre et communiquer les indicateurs quantitatifs et qualitatifs Assurer le bon fonctionnement de la production Vérifier que chaque pièce et assemblage sois conforme au plan et devis |
25 Apr. QC |
opérateur
OPERATEUR PLANEUR ou MOULURIERE PRIME MAJEUR DE $ 80.00 / semaine par votre présence du lundi au vendredi midi opéré planeur a bois (commercial) bois construction et bois de finition Tu aimes travailler en équipe dans un environnement sain et naturel? L'odeur du bois te rempli de joie? Relever des défis ne te fais pas peur et tu veux être fier des produits que tu fabriques? Chez Éloi Moisan , tu retrouveras tout ça, en plus de travailler sur des équipements sécuritaires, en plus des 10 jours de FÊTES tu as 4 jours de congés pour toi et ta famille à prendre selon tes besoins et on t'offre un bonus de 500.00$ après 750 Hrs travaillées! En tant que Opérateur , tu vas travaillé dans une batîsse chauffée et encouragé par une équipe dynamique! Joins-toi à nous. ponctuel , travail équipe , minutieux |
25 Apr. QC |
Caissier
Nous sommes à la recherche de caissiers(ères) talentueux qui ont à cÃ..."ur d'offrir à nos clients une expérience de magasinage exceptionnelle qui les enchantera totalement! À titre de caissier(ère) dans un de nos commerces, votre apport aura une incidence immédiate sur les ventes et la satisfaction de la clientèle, car vous devrez effectuer l'enregistrement des marchandises vendues, recevoir le paiement, balancer le contenu de votre tiroir-caisse, vous assurer de l'ordre et de la propreté du rayon; offrir à la clientèle un service de haute qualité. Voir à effectuer son travail selon les normes et politiques de la compagnie. Exécuter toutes autres tâches requises par le poste et/ou son supérieur. |
25 Apr. QC |
Registered Nurse
As a member of the healthcare team, the Registered Nurse coordinates and evaluates patient care and provides nursing care according to the job description and Standards of Practice for Registered Nurses in the Emergency Department. This position is temporary until 2023-10-23 |
25 Apr. ON |
Manager, Procurement
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working Arrangement Hybrid Job Description The Sourcing Manager reports to Director Sourcing Management and is responsible for the end-to-end execution of the sourcing process for large complex sourcing and contracting for Consulting and Professional Services initiatives . The incumbent oversees sourcing strategy development, supplier selection and contract negotiations consistent with an overall Sourcing strategy and business unit objectives. The Sourcing Manager will lead project teams that include business unit stakeholders, subject matter experts and Sourcing Analysts. It is expected that the individual will bring extensive experience and expertise in the area of Consulting/Professional Services/Contingent Worker/ Contact Center to contribute to the development and application of procurement and sourcing best practices across the organization. Individual Responsibilities: Lead cross-functional teams to execute on medium to high value/complexity sourcing projects and contracting efforts Determine sourcing strategy and conduct analysis and negotiations for projects. Generate and leverage market and supplier intelligence and data for development of sourcing and negotiation strategies. Work with business partners to collect and finalize requirements necessary to evaluate and select suppliers Establish deal teams for large sourcing engagements Develop terms sheet based on negotiation strategies, with input from the business partners. Proactively coordinate and schedule external resources and subject matter experts (legal, risk, finance, etc.) Drive and lead the contract negotiation process, with consultative support, as required, from legal and risk. Track, monitor, and manage sourcing and contracting agenda across the category including progress, risk, and benefits development and realization Interface directly with business partners and vendor/contract managers Oversee and support vendor/contract managers in execution of business-led initiatives assigning internal support resources as necessary. Independently provide direct leadership and support to a team of direct and indirect reports on sourcing projects. Provide strategic thought leadership to team. Job Requirement: Solid sourcing experience in any of the following categories: technology professional services (app development and maintenance), IT services outsourcing Experience in creating sourcing strategy Undergraduate degree (business preferred) 4+ years of progressive business experience in global supply chain management In-depth knowledge of sourcing and procurement principles and best practices In-depth experience and expertise with supplier contractual terms and conditions to mitigate legal and business risk Experience with sourcing and procurement systems and tools Solid analytical skills Strategic thinker - thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues. Proven experience in delivering large savings and value in a procurement function Able to work in a cross-functional international team environment and collaborate effectively across different organizational levels, functions, businesses, and geographies to realize procurement goals and objectives. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong. Manulife is an Equal Opportunity Employer At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] . Salary & Benefits The annual base salary for this role is listed below. Primary Location Toronto, Ontario Salary range is expected to be between $84,375.00 CAD - $151,875.00 CAD If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions. |
25 Apr. ON |
Personal Banking Associate
Application Deadline: 04/29/2024 Address: 900 Dufferin St, Units 607,615 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customers relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $35,000.00 - $52,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows. |
25 Apr. ON |