Our Public sector client is seeking a Senior Systems Analyst to support the end to end implementation of M365.
Background:
Our Client's initial implementation of M365 has been focused on roll-out of core Microsoft Teams functionality to departmental personnel; with a view to stabilize and subsequently scale the use of M365, enhancing and rolling out additional functionality available within M365, such as OneDrive, SharePoint Online, and/or Power Automate, to facilitate departmental productivity over time. Our client is also developing a roadmap for the information management lifecycle, specifically assessing options for the integration of GCdocs to M365 or the migration of records management to M365. Our Client has been deploying the full M365 E3 suite, including Exchange Online, Teams, and OneDrive to the whole department since December 2020.

SCOPE OF WORK
The Contractor shall supply the services of Resources to assist our client with the organization, governance, planning, implementation, management, and day-to-day support for the implementation of M365. This may include, but is not limited to, the following activities and deliverables:

• Ensure appropriate integration of solutions with the existing instance of the GC content management solution (GCdocs, leveraging MS Dynamics);
• Implementing an Information Management Roadmap, Design and associated documentation (e.g. policies and practices) for the solution and support their implementation, including:
  • Definition of taxonomies;
  • Data conversion and content migration strategies and plans;
  • Definition of Teams governance, including solution configuration and administration roles and privileges for the set-up of Teams (e.g. who can create teams, roles, channels, use of public vs. private teams, naming conventions, etc.);
  • Definition of roles and responsibilities for on-going administration of Teams to effectively structure and manage the creation (including any standardization of Team structure), on-going use, and decommissioning (including policies and standard operating procedures for archiving, longer-term storage, and disposition) of Teams, and associated data, rooms, channels, chats, etc. in alignment with GC Record Keeping policies and departmental direction;
  • Design and architect SharePoint Online sites and support set-up and configuration of SharePoint Online;
  • Metadata management policy and procedures;
• Design and support the configuration of appropriate solution navigation to maximize user experience and productivity;
• Support design, development and implementation of automated workflows, forms, etc.

Must haves:

• completed (3) projects in the last 10 years in determining requirements and feasibility, options analysis, and systems development, design and implementation for a large enterprise with 2,000+ end-users, including at least one (1) project doing so for Microsoft 365.
• degree or diploma in Computer Science, Computer/Software Engineering, Information Technology, or Information/Cyber Security.
• three (3) different projects experience in system design, and support to the implementation of the M365 solution,
• three (3) different projects experience of the proposed resource as a System Analyst on projects, including the:
  • Development of requirements, feasibility, cost, design, and specification documents for systems
  • Implement systems to support projects, departments, organizations, or businesses
  • Translate business requirements into systems design and specifications
  • Analyse and recommend alternatives and options for solutions
  • Develop technical specifications for systems development, design and implementation
  • **experience must be in supporting organizational change for a Microsoft 365 implementation project in a public sector environment.**

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