- Inactive job offer -
The employer
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Job
 

Support and training consultant – dealership management system

Reference number: 
91709
Publication date: 
> 20 days 
Sector of activity: 
Internal reference: 
0000-SL
Main functions: 
Fascinated with the world of cars? Customer service holds no secret for you? You love computers and enjoy helping others? You’re a car guy/gal? Then it’s YOU we are looking for!

You deserve a different kind of job. One that’ll leave the routine far behind, never be boring and take you around the country.

SERTI offers automobile and heavy truck dealerships from coast to coast a management system for every department: front-end, parts & service and accounting and administration.

SERTI now counts over 700 dealerships as customers and this number keeps growing. The overall quality of our customer service is one of the major reasons why our DMS is so successful. Known for its efficiency and friendliness, our support team sets itself apart thanks to its dynamism, its mutual aid and professionalism, which together, insure customer satisfaction and retention.

WE ARE LOOKING FOR:

You are bilingual, have great communication skills and team work motivates you? We’d love to meet you!

A Support Consultant (75%), you will provide telephone and online support to our clientele. A proactive and positive approach along with your communication skills will be useful, while your computer knowledge will be put to good use.

As Training Consultant (25%), you will be asked to share your knowledge and to help lessen the learning curve of new users in dealerships. This will bring you to travel across Canada where your enthusiasm and training skills will become your everyday work tools.

WE OFFER:

A technological and dynamic work environment, collaboration enhancing workstations and a schedule that will provide plenty of opportunity to travel the country.

Upon hiring, you will be trained on our software solutions and provided with technological work tools.

You will enjoy day time work schedules and become eligible to work from home on a flexible time share schedule.

Your overtime will be compensated in time or money, and you will also be eligible to our group insurance plan benefits.
State: 
Permanent
Schedule: 
Full time
Job start date: 
2015-01-14
Number of positions to fill: 
10
Requirements
Languages asked for
French: 
Excellent
English: 
Excellent
Working experience
Qualifications required: 
WE ASK:

- Fluently bilingual (French/English)
- Basic Computer knowledge and ease (Windows, MS Office, and others)
- Communication and training skills
- Experience in the automobile industry a major plus
- Experience in computer support, training and/or software implementation
  • Resume required
  • Work place
    Anjou ,  Montreal, Quebec