Training

Transient Edge

Reference number: 
361
Publication date: 
2016-07-13
Domain: 
Types: 
  • At home / At work
  • Objectives: 
    Through a variety of techniques, including role-playing, employees will learn when, how and why to: • Establish rapport with potential customers • Identify caller needs • Build value before quoting rates • Ask for a commitment.
    Targetted audience: 
    Employers
    Training date: 
  • Available at all time
  • Registration date: 
    At all time
    Cost: 
    Varie selon le programme de renforcement choisi
    Detailed description: 
    In this program, which can be anywhere from one to four days, Signature Canada teaches guest service representatives a Magic Formula for handling reservation inquiries, improving guest experiences and selling more rooms.
    Documentation: 
    Training location
    At home/work
    Regions available: 
  • Abitibi-Témiscamingue
  • Annapolis Valley
  • Athabasca - Grande Prairie - Peace River
  • Avalon Peninsula
  • Banff - Jasper - Rocky Mountain House
  • Bas-Saint-Laurent
  • Calgary
  • Campbellton - Miramichi
  • Camrose - Drumheller
  • Cape Breton
  • Cariboo
  • Centre-du-Québec
  • Charlevoix
  • Chaudière-Appalaches
  • Côte-Nord
  • Eastern Ontario
  • Edmonton
  • Edmundston - Woodstock
  • Estrie
  • Fredericton - Oromocto
  • Gaspésie-Îles-de-la-Madeleine
  • Halifax
  • Hamilton - Niagara Peninsula
  • Interlake
  • Kitchener - Waterloo - Barrie
  • Kootenay
  • Lanaudière
  • Laurentides
  • Laval
  • Lethbridge - Medicine Hat
  • London
  • Lower Mainland - Southwest
  • Mauricie
  • Moncton - Richibucto
  • Montérégie
  • Montreal
  • Muskoka - Kawarthas
  • Nechako
  • Nord-du-Québec
  • North
  • North Central
  • North Coast
  • North Shore
  • Northeast
  • Northeast
  • Northern
  • Northwest
  • Northwest Territories
  • Notre Dame - Central Bonavista Bay
  • Ottawa
  • Outaouais
  • Parklands
  • Prince Albert
  • Prince Edward Island
  • Quebec
  • Red Deer
  • Regina - Moose Mountain
  • Saguenay Lac-Saint-Jean
  • Saint John - St. Stephen
  • Saskatoon - Biggar
  • South Central
  • South Coast - Burin Peninsula
  • Southeast
  • Southern
  • Southwest
  • Stratford - Bruce Peninsula
  • Swift Current - Moose Jaw
  • Thompson - Okanagan
  • Toronto
  • Vancouver Island and coast
  • West Coast - Northern Peninsula - Labrador
  • Windsor - Sarnia
  • Winnipeg
  • Wood Buffalo - Cold Lake
  • Yorkton - Melville
  • Yukon