- Inactive job offer -
The employer
No information
Job
 

Customer service coach

Reference number: 
92561
Publication date: 
> 20 days 
Sector of activity: 
Main functions: 
We are currently interviewing for motivated Customer Service Coaches to join our high energy Call Center

Providing superior customer service to all members, answering calls in a professional and customer-friendly manner by using the appropriate greeting, scripting and product knowledge. Ensuring all responses are accurate and courteous; making the caller feel engaged and well informed. Understanding and communicating to members the policies and procedures regarding their online accounts. You will also be responsible for achieving the published call center objectives related to production and service goals along with adhering to the attendance policy. Finally, you will increase member retention by effectively utilizing scripts and pitches to overcome member’s objections.
State: 
Permanent
Schedule: 
Full time
Quarter: 
Day
Number of hours per week: 
40 hours
Salary: 
12$ by hour
Job start date: 
2015-02-26
Number of positions to fill: 
10
Detailed description: 
The ideal candidate will have an excellent computer aptitude, outstanding written & oral communication skills, the ability to multi-task, be detail orientated and highly motivated to excel, learn and advance. Customer Service experience, along with health and beauty knowledge are preferred. However, if you truly believe you could excel in this environment, have a drive to succeed and would like the opportunity to be part of our fun-loving team, please forward your CV to: [email protected]
Requirements
Languages asked for
French: 
Not at all
English: 
Excellent
Education
Level: 
None
Working experience
Minimum experience required: 
none
Qualifications required: 
Advancement and growth potential is guaranteed to ambitious individuals.
A POSITIVE attitude, OPTIMISTIC disposition and dependability are a must.
Comprehensive training will be provided to those ideal candidates.
  • Resume required
  • Work place
    Vaudreuil-dorion ,  Montérégie, Quebec