Coordinate, assign and review the work of juniors in the following duties: Entering data accurately, assessing student applications against entry requirement, booking interview meeting, invoicing, payment follow-up, commission claim from schools, disbursement to cooperating agents, to name a few.
Establish work schedule and procedures for junior staff in support of consultants’ work.
Resolve work related issues timely and cost effectively, including but not limited to clients’ complaint on services serviced.
Work in collaboration with marketing team to develop and order promotion materials in support of shows and special functions.
Train new hires on company policy, job duties and procedures.
Requisite supplies and materials to maintain the par level.
Ensure smooth operation of all machines and equipment, notably the computer system.
On an ongoing basis, work with external IT consultants to improve the functionality of our enterprise software.
Compile reports for management review, such as enrolment data from our education agents.
May perform duties of those being supervised by you.
Security and Safety: Criminal record check, Credit check
Transportation/Travel Information: Own transportation
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, Large caseload
Work Location Information: Relocation costs not covered by employer
Personal Suitability: Effective interpersonal skills, Organized, Team player, Excellent oral communication
Business Equipment and Computer Applications: MS Word, MS Access, MS PowerPoint, MS Outlook, MS Excel, Enterprise resource planning (ERP) software in Client Relationship Management (CRM), Project Management (PM), Scheduling Management (SM), and Data Management (DM), Quick Books
Specific Skills: Train workers in duties and policies, Prepare and submit reports, Ensure smooth operation of equipment, Resolve work related problems, Co-ordinate, assign and review work, Establish work schedules and procedures, Requisition or order materials, equipment and supplies
Experience: 1 year to less than 2 years
Salary: $25.00 / Hour, 40 to 44 Hours / Week
Terms of employment: Permanent, Full time
Provide references upfront to qualify for pre-screening. We do not pay for relocation costs. Must provide cell number for easy connection. Must possess relevant Canadian work experience in similar work setting.