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Network administrator and helpdesk support

Reference number: 
117492
Publication date: 
> 20 days 
Sector of activity: 
Computer, IT and Multimedia
Main functions: 
The Network Administrator and HelpDesk Support manages virtualized and physical infrastructures LAN, WAN, storage, and associated resources and services. The incumbent is also required to work closely with the user community and ensure that all networked systems and processes are closely monitored and operational.
State: 
Permanent
Schedule: 
Full time
Quarter: 
Day
Number of hours per week: 
35 hours
Job start date: 
2016-11-28
Number of positions to fill: 
1
Detailed description: 
• Participate in the design and architecture of infrastructure projects. Ensure that the design conforms to high availability and security standards of the production infrastructure.
• Daily monitoring, support, maintenance, tuning and health checks of the corporate systems, networks, storage and infrastructure (both physical and virtual) in a busy and rapidly growing environment.
• Create and administer users accounts in AD, Exchange, JDE, etc…
• Installation and support of workstations: software and hardware configuration
• Lead and support infrastructure projects and initiatives as assigned. Manage performance and capacity and provide proper planning for future growth.
• Take corrective actions for alarms and events or escalate as appropriate.
• Respond to service requests, incidents and problems; take ownership, perform root cause analysis and implement preventative measures.
• Deploy and manage application patches, upgrades and releases in production and staging environments; create and update software installation and update manuals.
• Monitor daily backup jobs to ensure successful completion, address failures or escalate if unable to address.
• Conduct audits and maintain network and infrastructure security standards and principles.
• Develop, maintain and communicate standards and documentation for use, operations, backup and security of infrastructure.
• Occasionally work extended hours and take correction action off hours, when required
Requirements
Languages asked for
French: 
Excellent
English: 
Excellent
Working experience
Minimum experience required: 
5 years
Qualifications required: 
• Degree from an established academic institution relevant to Network Administration
• Fluently bilingual (English, French)
• Minimum of 5 years working experienced in a relevant position
• Strong experience in system and network administration, monitoring and performance measurement tools
• Strong experience in design, implementation, troubleshooting, high availability, performance tuning of physical and virtual infrastructure
• Strong experience in backup/restore operations with focus on network storage appliances
• Strong experience supporting IT operations, incident, change and problem management processes and controls
• Ability to take direction and work independently with high level of initiate without constant supervision, in an entrepreneurial environment
• Excellent analytical, communication, problem solving and interpersonal skills
• Proven track record in the installation, configuration, administration and troubleshooting of the following:

Mandatory :
o MS Windows Server
o Active Directory, DNS, DHCP, SMTP
o VMware (vSphere, ESXi, vCenter)
o NAS/SAN
o MS Exchange
o MS Windows
o MS Office
o LAN/WAN/VLAN/VPN
o Switches, routers, firewalls
o Back up tools
o Oracle JDE or similar ERP Application experience

Optional :
o MS SQL Server
o MCSE, CCNA, MCP, VCP, and CCA certifications
o BI Publisher, Cognos, Hubble or other Report Writing Tools experience
  • Resume required
    • Work place
    Montreal, Quebec
     
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