User Support Technician Verified This job posting has been provided directly by the employer through Job Bank's employer job posting system.
Reference number:
1038374
Partner reference:
28134686
Publication date:
> 20 days
Main functions:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Provide business systems, network and Internet support to users in response to identified difficulties
