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barista - Store# 04657, DIXIE & EGLINTON CTC
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
26 mai. ON |
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barista - Store# 18277, FANSHAWE PARK & ADELAIDE-LONDO
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
26 mai. ON |
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shift supervisor - Store# 04805, BLOOR & BAY (HOLT RENFREW CENT
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
26 mai. ON |
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Opportunities for Naval Architecture Technologists & Engineers
FUTURE OPPORTUNITIES FOR NAVAL ARCHITECT TECHNOLOGISTS & ENGINEERS Chart Your Course With Fleetway Inc... What to Expect: This posting is for future opportunities for Naval Architect Technologists and Engineers with Fleetway Inc. Applications will be reviewed by our recruiter as they are received. If the recruiter sees a potential opportunity (future) that matches your skills and experience, you will be contacted to discuss your qualifications and desired work location- Halifax, Ottawa, St. John's or Victoria. Only those candidates who have the necessary qualifications will be contacted. About Us With a strong foundation established over 30 years, Fleetway offers a comprehensive capability of engineering, technical, logistics, and management services. We have built an outstanding team of people and partners, invested in the tools, and earned an exemplary track record servicing our customers. Fleetway's experience includes project design and development, project implementation, in-service support, and disposal services. Serving commercial and government clients in the marine, naval, oil & gas, and other industrial sectors, we have the people, the credentials, the infrastructure, and the proven track record to provide our customers with the service excellence and value that they are looking for. We uphold the highest standards of quality, safety and security, and are registered to the ISO 9001:2015 designation. Our Naval Architect Technologists are a critical component of the Fleetway Engineering team that develop 3D models, drawings and technical studies, as well as ensure the completion of engineering change proposals and systems integration projects for government and commercial vessels. They are respected in the industry through their proven hands-on experience in marine engineering environments and their ability to provide solutions to client engineering design challenges. Qualifications & Skills: Education Required: Bachelor's Degree in Naval Architecture Engineering OR 3-year Naval Architecture Diploma Years of Experience Required: 5-8+ years proven hands-on experience in Naval Architecture engineering design/integration projects 5-8+ years of related engineering experience in a Naval environment Naval project experience P. Eng if Senior Engineer Experience in Naval Warship design is considered an asset Interest in leading/mentoring others Proven hands-on experience in 2D drafting, 3D modeling and engineering design/integration projects Proficient in Microstation and/or AutoCAD Proficient in MS Office Suite - including advanced Excel skills Knowledge of Rhino or other 3D modeling software would be considered an asset Must be eligible to meet requirements for Canadian government security clearances Key Responsibilities: Developing 3D models 2D drawings of ship equipment and compartment arrangements Developing technical studies, drawings and specifications for government and commercial vessels Report writing and equipment selection Performing structural design and analysis Incorporating Engineering Changes into existing designs Working on systems integration projects Mentoring other members of the team Conducting engineering analyses such as finite element analysis, weights or stability (GHS) What We Offer: The successful candidate will receive a competitive salary commensurate with skill, ability and experience, along with a comprehensive package including: Health and wellness benefits (including Fitness Reimbursement)- no wait period! Flexible work hours- core office hours! Enrollment in company RRSP matching program- start contributing immediately! To Apply for this Career Opportunity: If you are interested in applying for a current or future Naval Architect career opportunity with JDI, please click the "Apply Now" button and complete the online application form. Additionally, in your covering letter, we ask if you could identify how your work background and experience aligns with the job profile and requirements. To learn more about our products and services, click here . Fleetway Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.Fleetway Inc. is committed to providing an accessible organization by removing barriers for people with disabilities. We do not accept unsolicited resumes from search firms or employment agencies, and we are not responsible for any fees related to unsolicited resumes. Additional Information Posting Date: Nov 25, 2019 |
26 mai. NS |
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Adjointe exécutive au Président - adjoint au Président
LE DÉFI VOUS INTÉRESSE...ET Vous possédez : Diplôme d'études collégiales en techniques de bureau/administration ; Minimum de 7 ans d'expérience dans la gestion d'un bureau exécutif ; Excellente maîtrise du français et de l'anglais (oral et écrit) ; Excellente maîtrise de la suite Microsoft Office (Word, Excel, PowerPoint, Outlook) ; Expérience du milieu manufacturier, un atout. On vous distingue par : Un bon esprit de synthèse, de planification, d'organisation et de créativité, sens de l'initiative ; Une bonne gestion du stress et des priorités ; De très bonnes capacités de rédaction dans de brefs délais ; Votre capacité à travailler sous pression et de mener plusieurs dossiers de front ; Intégrité et respect de l'éthique et des valeurs Lauzon (rigueur, honnêteté, leadership, écoute et respect, engagement et participation) ; L'expérience antérieure devra démontrer un sens de loyauté, de professionnalisme, de discrétion, et de diplomatie prononcé et la capacité de la candidate à entretenir des relations interpersonnelles harmonieuses. |
26 mai. QC |
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barista - Store# 04481, 208TH & FRASER - LANGLEY
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
25 mai. BC |
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shift supervisor - Store# 00179, KITSILANO BEACH
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
25 mai. BC |
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Investment Specialist Associate - Victoria, BC
Requisition ID: 63859 Join the Global Community of Scotiabankers to help customers become better off. Investment Specialist Associate As a Scotiabank Investment Specialist Associate, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master the skills required to build long-lasting client relationships - with the goal to progress into an Investment Specialist within one year. In this role, you will learn, practice and apply the skills and knowledge required to confidently transition to an Investment Specialist positon. This includes a focus on developing new wealth management business relationships, cross selling and up-selling to existing clients to ensure investment portfolio growth, revenue generation and meeting defined goals. Key Accountabilities Learn and master the skills to promote the development and sustainable growth of proprietary investment business by: Developing and implementing a structured business development strategy Developing strategic sales plans for prospects and existing clients Conducting outbound communications and cold-calling to prospects to remain top-of-mind for future business opportunities Providing clients with an initial review of their existing financial plan or creating a new financial plan Conducting complimentary needs analysis across several financial statements, including competitor statements Conducting market research to understand market trends Building and maintaining a market profile in the assigned market area Participating in local professional and community events and associations to develop your network Identifying opportunities to deliver community information sessions and financial seminars to grow prospects Networking with investment industry specialists while managing a small budget for independent marketing-based activities Identifying additional investment business development opportunities and facilitating the implementation of an investment solution and/or referral to the appropriate Wealth Management partners Facilitating a culture of open and honest communication by actively participating and contributing to one-on-one touch bases and meetings with team members Desired Skills & Experience Post-secondary education in Business or related field Mutual Fund License Financial Planning Designation (PFP) or Certified Financial Planner (CFP) in process Highly effective verbal and written communication skills Ability to work independently as a self-motivated entrepreneur An understanding of the Brokerage / Wealth Management and Online Brokerage environments A valid driver's license and access to a vehicle, in order to travel to meet clients and prospects within the designated district Second language an asset depending on target markets Scotiabank is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. Location(s): Canada : British Columbia : Victoria As Canada's International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible. |
25 mai. BC |
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Early Morning Stocker
ABOUT OUR STORES: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. As an Early Morning Stocker , you will ensure the store is set up for a successful day. By keeping the shelves stocked with the best solutions and ensuring that it is merchandised correctly, you'll help pet parents find the very best solutions for their pets every time they shop! If you are a morning person this is the perfect fit for you. Come to PetSmart and rise and shine with our furry friends! This position requires working during non-operating store hours which may include weekends and holidays. You will be responsible for the following: Ensuring shelves and storage areas are stocked with the right product Unpacking and breaking down merchandise cartons and pallets Displaying advertising and pricing signs Providing exceptional customer service and assisting customers in locating and selecting the best solutions Cleaning display cases, shelves, and aisles ABOUT YOUR CAREER: And while we're there for pets at every stage of their lives, we'll be with you at every stage of your career. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the store to the salon or the Pets Hotel Develop your leadership skills as a Department or Assistant Manager role Tackle the challenge of a new store opening Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
25 mai. BC |
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SUN LIFE FINANCIAL ADVISOR
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job title: Sun Life Financial advisor Job summary: If you have the passion to help people achieve their financial goals and the dedication to create your own success, becoming a Sun Life Financial advisor may be for you. For over 150 years, Sun Life Financial has been a household name, with a reputation as one of the best-known financial brands in Canada. Many Canadians recognize the negative effect poor finances can have on their physical and emotional health[1]. As a Sun Life Financial advisor, you can help clients achieve lifetime financial security and live healthier lives. Become part of our history. Your life as a Sun Life Financial advisor Work with clients to analyze their needs, provide advice and help guide them to achieve their financial goals Run your own business and be your own boss Have unlimited earning potential and the opportunity to advance Enjoy a flexible schedule to meet your work/life balance Have access to leading technology and subject matter experts to support your business Qualities of our Sun Life Financial advisors Have a passion for helping others and putting others' needs first Are as diverse as Canada itself - with different backgrounds, experience, education and job histories Able to build and maintain long-term relationships Enjoy working independently and with others Adaptable and life-long learners Critical thinkers with sharp problem-solving skills Motivated to run their own business Want to be in control of their future and be their own boss What's in it for you? Dedicated support from local management team and head office specialists Compensation and recognition for client service and growth Have the ability to directly impact your income growth Access to group savings, stock ownership program and benefits plans Comprehensive training and ongoing education opportunities National advertising and localized marketing support Growth opportunity - work on your own, or expand your business Access to new clients through a leads program Just starting out? We'll provide training on the key skills and knowledge needed to help ensure a successful start. You'll benefit from ongoing coaching as you grow your business. Applying with experience? As an experienced advisor, you'll benefit from a dedicated team of specialists including the tools, technology and education to support your compliant and growing business. Interested? Let's talk. To learn more and apply, visit: sunlife.ca/careers - a Sun Life Financial manager will be in touch soon. [1] 2018 Sun Life Barometer Report. 85% of working and 90% or retired Canadians agree that poor finances tend to have a negative effect on one's health Job Category: Sales - Direct Posting End Date: |
25 mai. AB |
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Retail Sales Associate
RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. As a PetSmart Sales Associate , you aren't just selling products, you're helping pet parents find the very best solutions for their pets. With your passion for pets and our education, you'll become a trusted partner to the families at every stage of their pets' lives. With so many opportunities under one roof, you'll be sure to find a career path that inspires you. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (or paws, wings, fins, whatever you have!) on deck to ensure we are operating efficiently. Our stores offer multiple shifts throughout the early morning, day, and evening hours. So, as a PetSmart sales associate, you may be cross-trained in the following areas: Customer Service : You'll be an essential part of creating sincere connections with pet parents. You'll welcome them (and their pets!) to the store, facilitate an easy check out process as a cashier and ensure that they found everything they needed. Pet Care: You'll ensure the safety of all living pets our stores-including fish, reptiles, birds, and small animals. You'll be their family until they get a family of their own; you'll help to keep them healthy, clean, and well fed! You'll also engage with pet parents to provide them with the best solutions specifically for their pets. Merchandising & Inventory: You'll play an integral role in helping our pet parents find exactly what they need, right when they need it. You'll execute on merchandising, stocking, and pricing strategies. ABOUT YOUR CAREER: And while we're there for pets at every stage of their lives, we'll be with you at every stage of your career. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the store to the salon or the Pets Hotel Develop your leadership skills as a Department or Assistant Manager role Tackle the challenge of a new store opening Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
25 mai. AB |
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shift supervisor - Store# 20883, BOWFORT ROAD
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
25 mai. AB |
 Consultants en
développement d'application Web et Windows |
