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openroad auto group

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Service Advisor - Auto Repair

Reference number: 
Partner reference: 
Publication date: 
> 20 days 
Main functions: 
UNLIMITED POSSIBILITIES AHEAD. We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 20 automotive brands across 23 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! OpenRoad Auto Group is currently seeking to expand our team with a full-time Service Advisor at OpenRoad Audi Boundary. A Career at OpenRoad Means You’ll Enjoy: Many opportunities for internal growth Comprehensive healthcare benefits package Discounted vehicle purchase program Associate perks program Company social events And more! Your contribution: Serving clients in an effective, timely manner with a focus on satisfaction and retention. Making customer appointments. Explaining the type of service work scheduled to clients, and identifying additional service work required for vehicles. Completing repair orders, and ensuring all information is correctly input into Reynolds & Reynolds / CDK Conducting follow ups with guests after service. Maintaining necessary product and service knowledge. What it takes to be part of our dynamic team: Highly self-motivated and enthusiastic. Good interpersonal skills, have the ability to work effectively with all levels of the organization. Strong professional communication and organizational skills, with ability to meet deadlines. High quality control standards with attention to detail, and ability to mitigate customer concerns. Minimum of 1 year experience as a Service Advisor with a high CSI quotient. Reynolds & Reynolds or CDK experience mandatory. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals. JOIN US AND GROW WITH US! At OpenRoad, we are “Open to a better way” We thank all those that have applied. Only those considered for the position will be contacted.
to be discussed
Job start date: 
As soon as possible
Work place
Burnaby , BC