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Analyste, taxes indirectes
Sous la direction du Superviseur, Comptes fournisseurs et taxes, le titulaire de ce poste est responsable de : Produire les diverses déclarations et l'analyse de celles-ci. (TPS, TVQ, TVH, Taxes sur les carburants, Taxes d'accises, SOGHU, Déclaration du Gaz à effet de serre (carbone), Ethanol in Gasoline and Geener Diesel Regulations ...) Faire les demandes des multiples permis et produire les rapports annuels qui s'y rattachent. Développer des contrôles proactifs pour renforcer la conformité à l'interne. Procéder à une vérification interne des procédures et de l'application des diverses taxes. Participer à monter les dossiers d'audit pour les diverses vérifications gouvernementales. Interagir avec les différents départements à l'interne à titre de conseiller en taxes. Interagir avec les différents paliers de gouvernement ou d'autres provinces canadiennes. EXIGENCES : Baccalauréat en administration ou expériences pertinentes; 2 à 5 années d'expérience dans ce domaine; Maitrise avancé d'Excel; Bilingue (français-anglais); Bonne connaissance du secteur pétrolier (un atout). COMPÉTENCES PERSONNELLES : Autonomie, très bon sens de l'analyse, habileté de communication et rigueur. VALEURS : Oser l'ingéniosité avec passion; Agir avec authenticité; Respecter mes engagements; Réussir dans la complicité et le plaisir. NOUS OFFRONS : Salaire compétitif | gamme d'avantages sociaux | environnement propice au développement des personnes Si vous avez envie de vous joindre à une équipe dynamique, faites-nous parvenir une lettre de motivation ainsi que votre curriculum vitae à : [email protected] COMPÉTENCES PERSONNELLES Autonomie, très bon sens de l'analyse, habileté de communication et rigueur. |
28 Jan. QC |
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Commis
Nous recherchons des personnes dynamiques, responsables et capables de travailler en équipe. Le poste offert demandent les disponibilités suivantes : Être disponibledu dimanche au jeudi,de 17 h à 22 h 15. Description de l'emploi : Donner un service à la clientèle exemplaire; Préparer les aliments avec soin, selon la formule et en temps voulu; Respecter les plans de production; Respecter les règles d'hygiène et salubrité de la MAPAQ; Respecter les règles imposées par la bannière; Respecter les règles de santé et de sécurité; Enregistrer les ventes dans le système informatique; Recevoir et traiter les paiements en espèces, par carte de crédit ou par débit automatique; Voir à la propreté et à l'entretien du restaurant. *Seuls les candidatssélectionnés seront contactés |
28 Jan. QC |
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Analyste financier
CASCADES Fondée en 1964, Cascades Ã..."uvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d'emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d'exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d'un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients. CASCADES - SERVICES CORPORATIFS Cascades offre une gamme complète de services corporatifs afin de soutenir toutes les unités de l'organisation en Amérique du Nord. L'expertise développée au sein de ces équipes assure un soutien professionnel qui permet, aux unités, de mettre en place les meilleures pratiques d'affaires . Responsabilités du poste Sous la responsabilité du contrôleur de groupe, l'analyste financier sera responsable d'assurer le contrôle et le suivi des activités de comptabilité de son unité d'affaire. Il sera également responsable de monitorer les informations de comptabilité en lien avec les objectifs d'affaires de son usine et de veiller à l'harmonisation et l'intégration des résultats financiers dans son groupe. Il sera également appelé à jouer un rôle actif de support et d'analyse dans les décisions d'opération de l'usine. Il travaillera en étroite collaboration avec le directeur d'usine. Alignement sur les objectifs d'affaires Contribuer, en tant qu'expert en finances, au développement d'affaires de son unité et en assurer la coordination en cohérence avec le plan stratégique de son groupe Excellence opérationnelle Établir et interpréter les relations entre les résultats financiers et la performance opérationnelle afin de repérer les opportunités d'amélioration Assurer l'analyse des indicateurs de performance opérationnels et financiers afin de contribuer aux prises de décisions de son unité Maximiser l'utilisation du fonds de roulement de son unité Soutenir la direction de son unité dans l'application et le suivi des processus d'affaires (y compris le processus budgétaire, les analyses et la diffusion de l'information financière interne et externe) Implanter les meilleures pratiques de gestion financière, des ventes, administrative et comptable s'appliquant à son unité Planifier et orchestrer la mise en Ã..."uvre de la réingénierie des processus d'affaires de son groupe dans son unité Éducation Baccalauréat in Finance or Comptabilité Expérience souhaitée 7-10 ans d'expérience concrète dans un rôle similaire au sein d'une usine manufacturière; Capacité à s'exprimer parfaitement en français comme en anglais Maîtrise de la suite Office; Connaissance de SAP (atout majeur) Détenir le titre de CPA Cas cad es croit au succès d'une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste. [email protected] L'emploi du masculin dans nos communications désigne autant les hommes que les femmes . |
28 Jan. QC |
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Technicien concepteur en télécommunication
Câble Axion est actuellement à la recherche d'un(e) technicien(ne) concepteur(trice) en télécommunication pour se joindre à son équipe de Magog! Quelle sera votre mission? Effectuer les relevés du réseau pour en faire la mise en plans. Effectuer la conception du réseau (coaxial et fibre optique) pour la modernisation et pour les nouveaux réseaux, en plus de participer à la gestion des projets du département de l'ingénierie. Plus précisément, vous devrez : ? Vous déplacer sur le territoire couvert par l'entreprise afin de relever les données nécessaires à la conception détaillée du réseau (relever les structures de soutènement en y indiquant les poteaux, câbles, lignes électriques et autres équipements, vérifier si les équipements sur le terrain sont conformes à ceux présentés sur les plans, vérifier la faisabilité des propositions avancées par le département, etc.) ? Concevoir les plans de la distribution RF et/ou optiques et participer à l'évaluation de la faisabilité des projets. ? Valider la disponibilité des services sur l'ensemble du réseau. Valider et mettre les plans à jour selon le travail effectué par l'équipe réseau. Répondre aux différentes demandes d'accès à nos structures. ? Participer à la planification et au suivi en cours de réalisation des projets (assister à certaines rencontres de planification ou de suivi de projets et effectuer les demandes de permis nécessaires pour les travaux auprès de différents organismes, tels qu'Hydro-Québec, le Ministère des Transports, les municipalités, etc.) Quel profil recherchons-nous? Chez Câble Axion, le client est au cÃ..."ur de nos valeurs. Le professionnalisme, la courtoisie, la discrétion et l'entregent sont donc des qualités que vous devez impérativement posséder. Vous devez également : ? Être titulaire d'un DEP en dessin industriel ou domaine connexe. Un DEC en génie électrique sera considéré comme un atout. .? Cumuler de 6 mois à 1 an d'expérience dans le domaine. ? Détenir des connaissances dans la conception d'un réseau de télécommunication et/ou câblodistribution (atout). ? Connaissances informatiques (Suite Office, AutoCad, logiciel de courrier électronique) et des outils de mesures (GPS, laser Leica et autres). ? Faire preuve de rigueur, de patience et de persévérance. ? Démontrer un excellent sens des responsabilités et une bonne méthodologie dans le travail. ? Être titulaire d'un permis de conduire valide obligatoire pour les déplacements sur le réseau pour la prise de relevés. ? Pouvoir travailler à l'extérieur et s'adapter à toutes sortes de conditions climatiques. Travailler chez Axion, c'est aussi... ? Avoir la chance de collaborer avec des collègues motivés et heureux de venir au travail, dans un environnement ouvert et stimulant ? Des assurances collectives concurrentielles et un fonds de pension dans lequel l'employeur cotise chaque année ? Des rabais employés sur les produits et services offerts par l'entreprise ? Des activités sociales régulières afin de développer l'esprit d'équipe et d'entreprise |
28 Jan. QC |
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Technicien - entretien réparation
Confort Expert Inc., leader en chauffage et climatisation résidentielle, est à la recherche de techniciens de service pour compléter notre équipe de techniciens sur la route. Nous sommes une entreprise hors-construction qui effectue des travaux d'installation et de maintenance chez des clients résidentiels, et ce, sur divers types d'appareils de chauffage et climatisation qui fonctionnent à l'énergie électrique, au gaz, à l'huile au mazout, etc. Ce que nous offrons : Il s'agit d'un poste permanent à temps plein (40h/semaine) toute l'année avec la possibilité de faire des heures supplémentaires. Les horaires sont de jour, de soir, et la fin de semaine sur rotation. Nous offrons une prime pour la rotation travaillée . De plus, les heures travaillées sont reconnues pour la qualification professionnelle via les cartes de compagnon d'Emploi-Québec. Vous aurez aussi le véhicule de fourni ! Nous offrons des assurances collectives et un RVER après 6 mois de service continu, 2 journées de congé payés durant l'année et un congé payé supplémentaire durant la période des fêtes. Vos responsabilités : Aller chez le client et faire le travail selon la nature de l'appel; Réparer et entretenir les appareils de chauffage (fournaise au gaz, à l'huile et au mazout) afin que les systèmes soient toujours en bon état; Répondre aux questions ou aux exigences du client de façon poli et professionnelle; S'assurer du respect des codes B139 et/ou B149 en vigueur; Remettre une facture de service au client en indiquant le travail effectué ainsi que les codes et les prix. Nous cherchons une personne ayant les compétences suivantes : Expérience dans le domaine du chauffage et de la climatisation (HVAC); Habiletés manuelles; Bonne forme physique; Capacité à soulever des charges; Habiletés pour le service à la clientèle; Capacité à travailler en équipe; Être bilingue (un atout); Posséder un permis de conduire classe 5 valide. |
28 Jan. QC |
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Estimateur
L'estimateur en métaux ouvrés s'occupera de; Prise de quantité sur plans et devis Demande de prix aux fournisseurs Ouverture des projets en soumission Suivi des projets en soumission DEC en estimation Avoir 1 à 2 ans en estimation de métaux ouvrés Débrouillardise Esprit d'initiative Être capable de gérer les priorités |
28 Jan. QC |
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Sr Analyst, Assortment and Space Planning
PURPOSE OF JOB The Sr. Analyst, Assortment and Space Planning works with the Category Managers and Merchandising leadership teams to identify opportunities to improve sales and profit by optimizing assortments and space allocations in retail stores. They will provide subject matter expertise and analytical support to assortment, space and merchandising decisions made by the Merchandising Organization. They partner with the Category Managers on initiatives and during Product Line Reviews & Planogram (POG) Refreshes, and are responsible for conducting standard and ad hoc analyses and recommending actions that will drive improved sales and profitability. They will lead process improvement initiatives to enhance the analysis, execution, and tracking of Product Line Reviews & POG Refreshes, and other key strategic initiatives. PRIMARY DUTIES AND RESPONSIBILITIES Assortment planning: Support Staples Canada category managers during Product Line Reviews and category assortment decisions Develop standardized reports and tools for evaluating and planning assortments Partner with category managers to develop line structure, localization strategies, assortment/price ladders Partner with merchants to design, test and execute new assortment strategies Support merchants through decisions on assortment contraction and expansion exercises Model the impact of assortment decisions and provide decision support and "what if" analysis Integrate new sources of data and place into analytics Space Optimization Partner with the Category Managers and Space Planning team to optimize store space for sales and profitability by through store re-flows, POG refreshes and product line reviews Partner with store planning team on store design and layout, layering in space productivity metrics to optimize sales and profit per linear foot Lead the development of metrics, data, and reporting for measuring space productivity Develop standardized reporting and analysis for use by the business in managing space and planogram productivity Develop Tools and Processes: Determine, develop, and refine processes to enhance Product Line Reviews & POG Refreshes, including frameworks for standardized and ad-hoc analysis, templates for review milestones, and post-mortem tracking and reporting. Develop/implement tools and process to improve assortment and space analytics, management and execution Enhance the line review process and implement new reports, analysis and modelling to support decision making Create/implement tools for modelling the impacts of assortment/space changes, and conducting "what if" analytics PHYSICAL DEMANDS / WORKING CONDITIONS Office environment Some travel will be required RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: Strong analytical abilities and ability to work with large amounts of data Ability to translate data into business insights Knowledge of category management fundamentals Experience: 3-5 years of experience in retail buying, category management and/or merchandising analytics Prior experience in space planning, planograms or store planning considered an asset Education: Successful completion of post secondary education or equivalent blend of education and work experience. MBA and/or accounting designation (CPA, CMA, CGA) considered an asset Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537. #staplescanada |
28 Jan. ON |
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Store Manager
RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment. As a Retail Store Manager with PetSmart, you'll oversee all aspects of our retail store-from head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you'll set the standard of success within our stores. It's no easy feat, but every day you come in to work you'll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You'll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas: Customer Engagement: With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In addition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care. Merchandising & Inventory: With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders. Associate Leadership: With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives. Services : There's more to our stores than just the merchandise-it's the services that we offer that are fast growing areas of our business. Although our Grooming Salon and our Pets Hotel do have their own leaders, it is in partnership with the Store Manager that they are successful business units. Overall Retail Initiatives: You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling store Transfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional Director THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. |
28 Jan. ON |
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Director, Experience and Predictive Analytics
Job Description : Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Summary: The Experience Analytics Centre of Expertise (CoE) provides Canadian Division management with confidence in the recommended experience analytics strategy. Experience Analytics is a customer-centric team performing a critical role within divisional finance as a key component of monitoring product risk. The role of the Experience Analytics team is to measure and monitor the expectance against the actual experience (reviewing assumptions such as mortality, lapse, morbidity, withdrawals, etc.). Additionally, when there are deviations, this group is responsible for studying the data to develop recommendations that would flow into pricing and valuation models. Reporting to the AVP Experience Analytics, this role oversees the management of experience studies and monitoring plans and the development and implementation of advanced analytic models to improve experience studies insights. The incumbent will determine the resources required in support of multiple projects that contribute to the development, enhancement and monitoring of experience analytics, including advanced analytic models, in Insurance and Investment Markets. This role requires general business understanding, strong communication skills to ensure that insights are shared effectively and collaboration across the division to provide accurate, timely and relevant reporting for Senior Management. This role also requires strong mathematical/ analytical /technical skill in order to support a diverse set of experience studies and working knowledge of advanced analytic methods and algorithms, understanding their utility in different problem domains, evaluation methodologies and pitfalls, and continually looks for opportunities to innovate. The Director is responsible for inspiring staff engagement and development, with a focus on fostering a dynamic environment. The team is required to work closely with the business, risk management, internal and external auditors remaining focused on maximizing resources while finding efficiencies and effectiveness in processes. Key Accountabilities: Strategic Planning and Initiatives Develop and execute strategic experience study and monitoring plan ensuring a robust internal control environment exists for Canadian Division Oversee the development and implementation of advanced analytic models to improve experience studies insights. Ensures that modeling efforts is well balanced vs incremental improvement and seek out new methodologies, where necessary, that are better suited for the specific study and product. Experience fitting and tuning predictive analytics models (generalized linear models, logistic regression, decision trees, etc.) Coach & provide guidance to Data Scientists & Data Analysts in the team by leveraging theoretical and practical knowledge of advanced analytic methods and algorithms Effectively plan and execute work assignments, monitor progress, pipeline and implement changes. Document all experience studies including material results and prepare ongoing schedules for planned study dates, data availability, constraints and development of assumptions for all actuarial liability calculations. Review analysis of observable experience produced by reporting team to support planned studies Present findings, recommend assumptions and produce detailed management study reports using user friendly visualization, presentations Perform regular monitoring of assumptions and create detailed reports Build and maintain processes to ensure accurate information is reported and provided to the Finance business areas Identify opportunities to improve the efficiency and effectiveness of Experience Analytics CoE processes, including emerging technology around Big Data (Data Lake, Cloud computing, ...) Customer Service Build effective relationships and establish a high level of credibility with all levels of management across the functional areas within Canadian Division Influence the planned study dates in the experience study plan and assumptions used by the business Understand the services provided by the Experience Analytics CoE within the Service Level Agreement People Leadership Work to assess talent of team members and seek growth opportunities for individuals. Provide feedback to staff through regular performance appraisals, informal feedback, and coaching Engage and inspire the team to make the best use of resources and ensure appropriate development and training opportunities are provided Actively motivate and contribute to build team members' capabilities by adjusting your leadership style to individuals and situations Qualifications (Knowledge/Skills/Competencies): Advanced degree in Statistics, Math, Comp Sci, Engineering, actuarial science or other related discipline (post-grad preferred) with a minimum of 5 years' experience specifically in advanced analytic models or predictive modeling Proficient in R/SAS/Python Insurance/Financial Services Experience desired Demonstrated leadership talents in coaching and motivating staff to achieve objectives of high performing teams in complex environments, remote locations and actively motivates and contributes to building team member capabilities Inquisitive with strong analytical and problem solving skills, with strong technical skills to support automation Proven ability to use financial models to address business needs Demonstrated ability to communicate clearly and concisely with both technical and non-technical management, when presenting issues, options, and recommendations Able to work in collaboration with a number of functional areas Ability to quickly understand business, systems and project management processes and the risk implications, analyze complex situations, reach appropriate conclusions, and make value-added and practical recommendations Excellent organization and time management skills and the ability to manage expectations and competing priorities in a changing environment while demonstrating sound judgment Superior written, verbal communication skills and interpersonal skills; able to influence and negotiate with management at various levels of the organization. Build strong relationship with key stakeholders. If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially. |
28 Jan. ON |
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Pet Trainer
PET TRAINER ABOUT OUR STORES: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. If you have a passion for pets, a Pet Trainer at PetSmart might be a great fit for you. You'll lead the pack (well, class) in terms of teaching engaging classes to pet parents for all stages of their pet's lives. ABOUT THE ROLE: As a PetSmart Pet Trainer, you'll take part in our Pet Training Instructor Accreditation Program to learn proven techniques developed by leading dog trainers. When you complete the course, you'll emerge as a trusted Accredited Dog Trainer specializing in dog behavior and learning theory. Upon completion, you'll be hands-on with pets and leading our Pet Training Programs. Through our broad range of class programs, you will: Teach classes to a variety of dog breeds, sizes and ages Lead each class with an emphasis on the safety and comfort for pets and pet parents Show patience to pet parents when training their very excited puppy Guide pets through our NEW (retail's first ever) Pet Therapy Training Program Have a lot of fun. Build strong bonds with all two legged and four legged members of your class! ABOUT YOUR CAREER: While "sit" and "stay" are common words in our classes, they do not describe your career! Just as we are there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the store to the salon or the Pets Hotel Develop your leadership skills as a department manager Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
28 Jan. ON |
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Customer Service Representative CAN
Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. Takes opportunities for add-on sales to customer. Assists in the resolution of customer complaints, returns and exchanges. Responds to and directs where necessary, customer inquiries related to copy and technology services. Answers telephones and qualifies and directs customers as required. Responsible to take and make copy orders accurately. Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. Accepts proper forms of prescribed tender. Properly secures company funds and physical inventory at all cash stations. Ensures accuracy of customer orders by spot checking throughout processing. Completes and balances all daily cash register paperwork and obtains verification. Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. Stocks and maintains front-end racks/shelves and merchandise areas as assigned. Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. Accountable for signing in/out and logging in/out of own till when required. Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. Identifies and communicates suggestions for improvements in all areas of business. Checks all sources of communication for information (white boards, bulletin boards, portal, etc). Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: Ability to resolve customer concerns in a diplomatic manner. Ability to engage customers in a friendly and professional manner. Capacity to communicate with customers effectively using a variety of mediums. Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. Ability to work effectively with ongoing distractions is necessary. Can engage appropriately and work as part of a team. Capacity to work independently and seek out assistance as required. Preferred: Experience: Three months to one year of previously related experience is preferred. Education: Working towards or successful completion of high school is preferred. Additional Information: Conditions of the work environment are such that minor stress or physical discomfort may occur. You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. * Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537. |
28 Jan. ON |
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Financial Advisor
Start a brand new career with proven support, flexibility -- and no limits. We're looking for professionals with a track record of success to join our growing financial services firm. Ambitious people who don't want their careers to be limited by earning potential or corporate ladders. Driven leaders who are committed to making a difference in our clients' lives and their communities. Your Practice. As a Financial Advisor, you'll build your own Edward Jones financial services practice in your community. You'll rely on your personal drive, leadership and relationship-building skills to build a book of business and deliver personalized investment solutions to your clients. Your Skills. Financial Advisors succeed by demonstrating a unique combination of ambition, self-motivation and commitment to establishing long-term client relationships. Financial Advisors are driven by performance, and we ensure that their compensation and earning potential is reflective of their performance. They're confident and possess the ability to think critically, with sound judgment. If you're a successful salesperson, accountant, banker or financial professional, your talents are highly valued in our line of work. Your Support Team. Although our Financial Advisors operate autonomous practices, they aren't on their own. We support our Financial Advisors across the nation with industry-leading* training that helps them succeed, no matter how long they've been with us. We also provide Financial Advisors with a firm-provided office and a Branch Office Administrator to help manage client services and marketing activities. For new Financial Advisors, we dedicate extensive professional resources to help you pass your required licensing exams, and provide financial support during your practice's first four years. Your Rewards. We believe hard work should be rewarded. At Edward Jones, we offer unlimited earning potential that's always connected to your practice's growth and your clients' success. Your compensation package will also include opportunities for commissions, bonuses, profit sharing and incentive travel. You'll also reap the benefits of running your own practice: freedom and flexibility to succeed while balancing your personal and professional lives. Committed to Our Clients and to You. You can make a difference by helping clients achieve their financial goals. You can achieve a career with support, autonomy and unlimited earning potential. Bring your ambition and leadership, and we'll help you get started. Take the next step, and take the lead running your own professional practice with Edward Jones. Apply today at http://careers.edwardjones.ca . Canada South Mississauga Start a brand new career with proven support, flexibility -- and no limits. We're looking for professionals with a track record of success to join our growing financial services firm. Ambitious people who don't want their careers to be limited by earning potential or corporate ladders. Driven leaders who are committed to making a difference in our clients' lives and their communities. Your Practice. As a Financial Advisor, you'll build your own Edward Jones financial services practice in your community. You'll rely on your personal drive, leadership and relationship-building skills to build a book of business and deliver personalized investment solutions to your clients. Your Skills. Financial Advisors succeed by demonstrating a unique combination of ambition, self-motivation and commitment to establishing long-term client relationships. Financial Advisors are driven by performance, and we ensure that their compensation and earning potential is reflective of their performance. They're confident and possess the ability to think critically, with sound judgment. If you're a successful salesperson, accountant, banker or financial professional, your talents are highly valued in our line of work. Your Support Team. Although our Financial Advisors operate autonomous practices, they aren't on their own. We support our Financial Advisors across the nation with industry-leading* training that helps them succeed, no matter how long they've been with us. We also provide Financial Advisors with a firm-provided office and a Branch Office Administrator to help manage client services and marketing activities. For new Financial Advisors, we dedicate extensive professional resources to help you pass your required licensing exams, and provide financial support during your practice's first four years. Your Rewards. We believe hard work should be rewarded. At Edward Jones, we offer unlimited earning potential that's always connected to your practice's growth and your clients' success. Your compensation package will also include opportunities for commissions, bonuses, profit sharing and incentive travel. You'll also reap the benefits of running your own practice: freedom and flexibility to succeed while balancing your personal and professional lives. Committed to Our Clients and to You. You can make a difference by helping clients achieve their financial goals. You can achieve a career with support, autonomy and unlimited earning potential. Bring your ambition and leadership, and we'll help you get started. Take the next step, and take the lead running your own professional practice with Edward Jones. Apply today at http://careers.edwardjones.ca . |
28 Jan. ON |
 Web and Windows
Application Development Consultants |
