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Gestionnaire de produits
Le/La gestionnaire de produits a la responsabilité de gérer notre gamme de produits « Digital Assistant » et de définir la stratégie de développement de celle-ci afin d'en assurer la croissance tout au long du cycle de vie des produits. Il/Elle s'assure que les produits et les efforts du marketing soutiennent la stratégie et les objectifs globaux de l'entreprise. La personne en poste aura comme principales responsabilités : Interagir avec les différentes équipes impliquées dans le développement des produits; Assurer l'entretien et le maintien du « Backlog »; Prioriser les « user stories » et s'assurer qu'elles sont prêtes avant l'envoi de l'information à l'équipe de développement; Définir les critères d'acceptation des « user stories » afin de permettre à l'équipe de développement d'évaluer le succès de leur implémentation; Participer à la définition des sprints de l'équipe de développement; Valider les « use cases » rédigés par les développeurs; Définir la vision et les fonctionnalités du produit; Maintenir un haut niveau de connaissances techniques; S'intéresser aux tendances et opportunités technologiques dans l'industrie; Maintenir à jour les études comparatives de nos produits et analyser la concurrence; Définir la clientèle cible; Collaborer avec des entreprises et organisations complémentaires; Recueillir et prioriser les demandes du marché; Rédiger les spécifications des produits et les scénarios d'utilisation; Gérer le cycle de vie des produits; Participer aux activités des processus de lancement de produits, comme la création de FAQ techniques, scripts de démonstration, présentations de produits et formation du personnel technique et de ventes; Participer aux différentes études de marché, caractériser le marché, définir son positionnement et recommander la stratégie de prix; Collaborer étroitement avec l'équipe R&D ainsi qu'avec les principaux clients et influenceurs. Posséder un baccalauréat en génie ou toute autre combinaison d'expérience pertinente; Posséder 3 à 5 années d'expérience dans un poste similaire; Excellente maîtrise du français et de l'anglais (oral et écrit); Forte connaissance de l'intelligence artificielle, de l'apprentissage machine ou des applications basées sur le Cloud; Bonne maîtrise de Microsoft Office et des diverses applications web; Bonne maîtrise des applications JIRA, Confluence, Jenkins et Zoho; Excellentes compétences en communication afin de vulgariser la technologie et de faire des recommandations; Rigueur et esprit critique; Bonne capacité d'analyse et esprit de synthèse; Être orienté vers l'action, bon sens de l'initiative et proactivité; Créativité et sens de l'innovation développés; Bonne capacité à planifier et organiser des projets; Disponibilité à voyager 20% du temps; Expérience en réalité augmentée ou virtuelle ou en jeux vidéo (atout). |
31 May. QC |
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Agent centre de relation client - permanent
Nous sommes à la recherche d'une personne possédant une excellente capacité à communiquer en français et en anglais afin d'occuper un poste d' agent, centre de relation client . En travaillant chez Kaleido, vous ferez partie d'une grande famille qui a à cÃ..."ur de rendre les études postsecondaires accessibles au plus grand nombre! Principales responsabilités qui vous seront confiées : En tant qu' agent, centre de relation client chez Kaleido , vous exécuterez les diverses activités du centre d'appels en conformité avec les politiques et les procédures établies par l'entreprise. Vous offrirez à nos souscripteurs et à nos bénéficiaires un soutien téléphonique et en ligne, en français et en anglais. Ce faisant, vous viserez à obtenir une excellente satisfaction de la clientèle en lui offrant un service courtois et rapide. Pour vous plaire dans ce rôle, vous devez : Maîtriser le français et l'anglais, tant à l'oral qu'à l'écrit. Apprendre les règles liées au Programme canadien pour l'épargne-études et à l'incitatif québécois à l'épargne-études. Faire preuve de discrétion, de polyvalence et d'autonomie. Vous aurez à : Répondre aux questions de notre clientèle concernant leur régime enregistré d'épargne-études et aux questions de nos représentants concernant les régimes enregistrés d'épargne-études de leurs clients; Assurer un soutien quotidien aux clients qui utilisent notre Espace client; Analyser la requête d'un souscripteur ou d'un bénéficiaire à la réception d'une demande en ligne et lui répondre dans un délai établi par la direction; Expliquer verbalement ou par écrit les différentes solutions proposées à un souscripteur ou pour le règlement d'un dossier; Contribuer au succès de Kaleido en effectuant toutes autres tâches connexes à la demande de votre supérieur immédiat. Exigences particulière Comprendre que ce poste est 100 % au téléphone. Disponibilité à travailler jusqu'à 20h00 du lundi au mercredi. 8h30 à 7h30 le jeudi et vendredi. Ce poste requiert le permis de l'AMF : Représentant en plan de bourse d'étude. Les frais de formation pour l'obtention du permis de l'Autorité des marchés financiers (AMF) en courtage de plan de bourse d'étude assumés en totalité par Kaleido. La formation est dispensé sur les heures régulières et rémunérées. QUALITÉS PERSONNELLES, HABILETÉS ET APTITUDES Sens des affaires Dynamique Orienté client Rigoureux Positif Esprit d'équipe Orienté résultats Polyvalent et disponible Capacité d'analyse Une expérience préalable est un atout, mais pas obligatoire |
31 May. QC |
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BBW Sales Support-POLO PARK MALL
Description Individual contributor position responsible for supporting the business through the ability to flex into multiple roles including selling, cashiering, replenishing and/or processing. Drive store sales through personally engaging with customers, answering questions, perform demonstrations, and product recommendations. Responsibilities: Deliver friendly and efficient cash wrap experience. Reinforce customer buying decisions at checkout. Recover merchandise on sales floor. Replenish merchandise to brand standard. Process merchandise to be floor ready and maintain back room. Assist with other projects as needed including floorset and shipment processes. Qualifications Prior sales experience preferred. Excellent communication skills. Available for varied weekly shifts including weekends, closing and peak shifts. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada. |
31 May. MB |
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shift supervisor - Store# 00171, WEST 10TH
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
30 May. BC |
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shift supervisor - Store# 04708, QUADRA & YATES
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
30 May. BC |
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Porter
Overview What's the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life. Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in more than 225 locations in 27 states and seven Canadian provinces. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications. Responsibilities Provide cleaning services for business offices, apartments, interior and exterior public and common areas and amenities of the community in a safe, neat, clean and attractive condition. Provide floor care services for carpet, tile, and wood floors and may include vacuuming, extracting, buffing, sealing, stripping, etc. Compact and remove trash and debris from community areas. Maintain all grounds; including sidewalks, public walkways and stairways, building exteriors, garden areas in a neat, clean and attractive condition. Performs basic maintenance related work requests. Mows lawn, trims shrubbery, and cultivates flowers (varies by community). Notifies management concerning need for repairs. Reports potentially unsafe conditions promptly to Supervisor. Demonstrates accuracy and thoroughness in work performed. May perform other duties as assigned. Qualifications Must successfully complete all Atria specified training programs. Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of United States' currency and weight measurement, volume, and distance. Able to deal with standardized situations with only occasional or no variables. Able to work various schedules and shifts as needed. Able to safely use basic maintenance and landscape related hand tools and light power tools, such as shovels, rakes, blowers, mowers, drills, saws, sanders, buffers, vacuuming, extractors, etc. Porters will be required to work with caustic materials and cleaning equipment in order to fulfill their job responsibilities. They must be able to understand English well enough to read and comply with safety instructions for proper use of such materials and machinery to protect themselves and others (employees, residents and guests) from injury. |
30 May. BC |
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barista - Store# 04272, 4TH STREET & 23RD
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
30 May. AB |
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barista - Store# 04707, LONSDALE AVE & 3RD ST
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
30 May. BC |
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barista - Store# 04727, DEWDNEY TRUNK & 240TH
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
30 May. BC |
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shift supervisor - Store# 04625, THE MELVILLE - MELVILLE & BUTE
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
30 May. BC |
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SUN LIFE FINANCIAL ADVISOR (across Canada)
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job title: Sun Life Financial advisor Job summary: If you have the passion to help people achieve their financial goals and the dedication to create your own success, becoming a Sun Life Financial advisor may be for you. For over 150 years, Sun Life Financial has been a household name, with a reputation as one of the best-known financial brands in Canada. Many Canadians recognize the negative effect poor finances can have on their physical and emotional health[1]. As a Sun Life Financial advisor, you can help clients achieve lifetime financial security and live healthier lives. Become part of our history. Your life as a Sun Life Financial advisor Work with clients to analyze their needs, provide advice and help guide them to achieve their financial goals Run your own business and be your own boss Have unlimited earning potential and the opportunity to advance Enjoy a flexible schedule to meet your work/life balance Have access to leading technology and subject matter experts to support your business Qualities of our Sun Life Financial advisors Have a passion for helping others and putting others' needs first Are as diverse as Canada itself - with different backgrounds, experience, education and job histories Able to build and maintain long-term relationships Enjoy working independently and with others Adaptable and life-long learners Critical thinkers with sharp problem-solving skills Motivated to run their own business Want to be in control of their future and be their own boss What's in it for you? Dedicated support from local management team and head office specialists Compensation and recognition for client service and growth Have the ability to directly impact your income growth Access to group savings, stock ownership program and benefits plans Comprehensive training and ongoing education opportunities National advertising and localized marketing support Growth opportunity - work on your own, or expand your business Access to new clients through a leads program Just starting out? We'll provide training on the key skills and knowledge needed to help ensure a successful start. You'll benefit from ongoing coaching as you grow your business. Applying with experience? As an experienced advisor, you'll benefit from a dedicated team of specialists including the tools, technology and education to support your compliant and growing business. Interested? Let's talk. To learn more and apply, visit: sunlife.ca/careers - a Sun Life Financial manager will be in touch soon. [1] 2018 Sun Life Barometer Report. 85% of working and 90% or retired Canadians agree that poor finances tend to have a negative effect on one's health Job Category: Sales - Direct Posting End Date: |
30 May. ON |
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shift supervisor - Store# 03999, WELLINGTON & SIMCOE - RBC
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
30 May. ON |
 Web and Windows
Application Development Consultants |
