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026970-Senior Service Delivery Manager
About Capgemini With more than 130,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com. ... Rightshore® is a trademark belonging to Capgemini Capgemini's robust Outsourcing offerings include: Applications Management, Infrastructure Management and Business Process Management. We combine these services with our deep industry knowledge and experience to provide the change agent to accelerate business growth. We generate quality and speed through our proven tools, methods and global centers.These capabilities, coupled with our program management expertise are tailored to fit the most challenging business needs. Overall Responsibilities: The Senior Service Delivery Manager is responsible for the quality provision of service, as well as for managing and reporting on it. This position oversees the execution of day-to-day operations to ensure contractual commitments are met. The candidate will proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and will ensure that continuous improvements are put in place to help ensure the continuity of our client contracts. This position will work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. The Senior Service Delivery Manager works with the Account Management team to support targeted account growth and with the Finance Controller on P&L management and improvement. Specific Responsibilities: - The Senior Service Delivery Manager undertakes both commercial and service delivery management of one or more large on-site deals for Outsourcing. - The Senior Service Delivery Manager manages the teams of project, sustainment & service leaders, coordinators and technicians to ensure delivery is to budget, to specification, on time, and to customer satisfaction. - The Senior Service Delivery Manager actively manages the relationship with the client covering all the commercial, risk and opportunity development aspects of the services provided. - The Senior Service Delivery Manager has sole Outsourcing accountability for the client, will conduct negotiations with the clients for new, add-on and existing services to ensure commercial viability and realistic expectation setting. - The Senior Service Delivery Manager acts as an escalation point for the customer and works with Service Managers from Outsourcing service lines to ensure that service provision meets both SLAs & expectations. - The Senior Service Delivery Manager manages any delivery units including the people and services delivered, ensuring the services are consistently and efficiently provided, using best practices to be of an appropriate quality to meet contractual obligations and that all targets are met. - The Senior Service Delivery Manager will show clear dedication and commitment to individual business objectives and responsibility to the group as a whole. - The Senior Service Delivery Manager will actively promote the group's image capability and resources to the external environment. - The Senior Service Delivery Manager will generate innovative solutions for delivering services and introduce new tools and technology to support this. |
2 Jun. ON |
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Pet Grooming Salon Manager
PET GROOMING SALON MANAGER We value your experience and are offering a $1000 SIGN ON BONUS for experienced pet stylists to come and join our team!! ABOUT OUR SALONS: When our pets inspire us to be to be more loving and caring individuals, it's no surprise that our Grooming Salon Manager truly embodies those qualities. With your patience, guidance and passion for helping others, you'll help to lead the operations of the grooming salon-from head to tail! You'll build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business. ABOUT THE ROLE: As our Pet Grooming Salon Manager, you will: Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents Perform dog grooming services to breed standards and to client's personal preferences and hold your groomers to those same standards Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary ABOUT YOUR CAREER: And while we're there for pets at every stage of their lives, we'll also be with you at every stage of your career. With PetSmart, you will have opportunities to: Gain experience in a different business unit like the store or the Pets Hotel Develop your leadership skills as a District Academy Trainer or a Quality and Education Manager Tackle the challenge of a new salon opening or turning around a struggling salon Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities and programs as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the excitement of Walter's wagging tail during his bath or Sadie's smile after her teeth are cleaned. It's the gussying up of Gizmo for this year's holiday photoshoot. (Fun fact: many of our groomer receive holiday cards from their clients!) It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
2 Jun. NS |
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barista - Store# 04622, WOLF WILLOW SC
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
2 Jun. AB |
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Chauffeur - classe 1
Voici ce que nous avons de besoin; le ou la titulaire du poste Chauffeur classe 1, a pour mandat d'effectuer le transport par camion de la moulée et du grain en vrac de la meunerie situé à Victoriaville vers nos clients qui sont basés principalement dans cette région. Il s'agit d'un poste permanent dont l'horaire est de jour; Plus précisément, voici qui vous attends : Effectuer le transport de moulée et de grain en vrac avec un camion-citerne ; S'assurer que le produit et le mode de livraison sont conformes à la demande du client; Suivre et respecter les procédures de qualités et les règlements en lien avec la santé et sécurité; Voir à la maintenance et la propreté du véhicule par le biais d'inspections journalières; Compléter les rapports de livraisons quotidiennement et communiquer avec le répartiteur toutes problématiques Que recherchons-nous? Démontrer un minimum de deux (2) années d'expérience pertinente avec le poste; Être âgé d'au moins 21 ans et posséder un permis de conduire classe 1 valide; Démontrer un excellent sens du service à la clientèle et être efficace dans son travail;· Faire preuve d'autonomie, débrouillardise, d'un bon sens de l'organisation et des responsabilités. |
2 Jun. QC |
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Commis sushi
Nous recherchons une personne dynamique, aimant travailler en équipe pour joindre une de nos équipes Sushi Shop. En tant préparateur de sushi , ton travail consiste à : préparer, créer, et rouler des sushis; offrir un excellent service à la clientèle; opérer la caisse; faire l'entretien du restaurant. Dynamisme Assiduité Bon service à la clientèle |
2 Jun. QC |
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Chauffeur - classe 1
Le chauffeur doit être en mesures d'effectuer les cueillettes et livraisons chez les différents clients. le travail est du lundi au vendredi . Livraisons et cueillettes se font en dry box. -Détenir un permis class1 valide. -Conduite sécuritaire. -Être en bonne forme physique. -Débrouillard et responsable. |
2 Jun. QC |
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Pet Trainer
PET TRAINER ABOUT OUR STORES: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. If you have a passion for pets, a Pet Trainer at PetSmart might be a great fit for you. You'll lead the pack (well, class) in terms of teaching engaging classes to pet parents for all stages of their pet's lives. ABOUT THE ROLE: As a PetSmart Pet Trainer, you'll take part in our Pet Training Instructor Accreditation Program to learn proven techniques developed by leading dog trainers. When you complete the course, you'll emerge as a trusted Accredited Dog Trainer specializing in dog behavior and learning theory. Upon completion, you'll be hands-on with pets and leading our Pet Training Programs. Through our broad range of class programs, you will: Teach classes to a variety of dog breeds, sizes and ages Lead each class with an emphasis on the safety and comfort for pets and pet parents Show patience to pet parents when training their very excited puppy Guide pets through our NEW (retail's first ever) Pet Therapy Training Program Have a lot of fun. Build strong bonds with all two legged and four legged members of your class! ABOUT YOUR CAREER: While "sit" and "stay" are common words in our classes, they do not describe your career! Just as we are there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the store to the salon or the Pets Hotel Develop your leadership skills as a department manager Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
2 Jun. BC |
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Sales Associate-REGENT MALL
Description The role of the Selling Associate supports and contributes to store productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection, and loyalty, with the customer. Key business metrics the Selling Associate should influence: Sales percent achievement to Target and LY Conversion ADS (average dollar sale) Consistent personal SPH above store average (specific SPH target to be determined) Role and Responsibilities: Models the Total Customer Experience in all customer interactions Consistently offers a Product Demo and shares a personal testimony as well as name exchange while building emotional connection Exhibits a high level of activity, passion and energy, while providing an expert level of product knowledge Able to transition customers to alternative fragrances and categories in order to build her personal and home fragrance wardrobe Demonstrates the ability to assist multiple customers through breakaways & audience selling during peak times Takes initiative to elevate personal knowledge of all product categories in current and future merchandise and maintains awareness of store promotions, pricing and special events Actively utilizes all available selling tools including Product Guides, SWAT tools, Theme Materials and Associate basics Demonstrates knowledge and insight regarding inventory levels, customer feedback and product requests and can suggest alternate options (SWAT) Considering the confidential and sensitive nature of every element of this position, it is imperative that confidentiality is maintained at all times, and that company information not be discussed outside of the store Qualifications Meets defined availability criteria Driven to exceed personal and store results through selling and service Demonstrates the ability to build relationships though listening, asking questions and relating to the customer Strong communication, organization and multi-tasking abilities Proven track record of sales and service from previous experience An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada. |
2 Jun. NB |
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Chauffeur - classe 1
Extra Multi-Ressources se spécialise dans le recrutement de personnel depuis plus 30 ans. Nous aidons nos clients à combler leur besoin de main d'Ã..."uvre dans plusieurs secteurs d'activité. Actuellement en grande expansion, notre client recherches actuellement plusieurs CHAUFFEURS CLASSE 1 afin effectuer des livraisons de produits alimentaires. TES AVANTAGES : Postes permanents à temps plein, de jour ou de soir, selon ta préférence ! Salaire entre 1000 $ à 1200 $ brut par semaine Assurances collectives incluant plan dentaire Régime volontaire d'épargne-retraite Horaire flexible selon tes disponibilités Moyenne de 45 à 55 heures par semaine Postes temps partiel disponibles ! Camions récents et automatiques Possibilité d'avancement, etc. EN TANT QUE CHAUFFEUR, TU DEVRAS : Effectuer les livraisons locales et régionales de marchandises en remorque réfrigérée; Faire le déchargement des produits chez les clients à l'aide du transpalette électrique - Très peu de manutention; Assurer un excellent service à la clientèle; Posséder un permis de conduite de classe 1 ainsi qu'un excellent dossier de conduite; Être disponible pour travailler une fin de semaine sur 2; Être à l'aise avec la conduite dans la région de Montréal. Que tu sois débutant en transport ou un chauffeur émérite, nous voulons te rencontrer ! Nous avons plusieurs autres postes disponibles, contacte-nous pour en discuter ! Viens faire partie de notre équipe, réfère-nous une personne et tu auras la possibilité d'obtenir jusqu'à 500 $ en prime de référencement ! |
2 Jun. QC |
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Pet Groomer Trainee
PET GROOMER TRAINEE YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, you'll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their family. You'll get to know their pets' styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you'll take pride in the services you provide! GROOMED FOR GREATNESS: You bring the passion and we'll bring the training. Petsmart offers a free, paid training program that will set you up for success. Stage 1-- Pet Stylist Apprentice: Jump start your education by getting hands-on experience with our pets. These pets become our own pets while they are in our care, so our number one priority is to get safety certified. Under the guidance of the salon leader, you'll begin your training as a bather and learn about different dog breeds and styling. You'll help to get the dogs comfortable in our salon and spend time bathing them, trimming their nails and providing support to groomers throughout the pet's stay. Stage 2-- Grooming Academy: After getting some experience under your belt (well, smock!), you'll attend our free, paid Grooming Academy! This exclusive, 4-week program is valued at over $6000! You'll have 4 weeks in a classroom environment, gaining insights from our experienced Academy Trainers. You'll dive in deeper into breed styling, caring for different dog breeds, and get comfortable with tools and clippers. As an added bonus, at graduation, you'll receive a free tool kit worth over $600! Stage 3- Groomer Trainee: You'll put your brand-new education and fancy new tool kit to work when you head back to our salon. With the leadership and oversight of experienced groomers, you'll begin to groom all different breeds and sizes of dogs. We have a target of 200 dogs to ensure you get the experience and diversity you need. Stage 4- Pet Stylist in Training: Now it's time for you to really hone your skill set. You'll build relationships with your own clients, advise on styles, suggest new services and share in the joy that comes with a client picking up their freshly coiffed pet. It's the best thing in the world, well, that free tool kit is pretty great, too! THE WARM AND FUZZIES: We've highlighted job responsibilities and programs as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the excitement of Walter's wagging tail during his bath or Sadie's smile after her teeth are cleaned. It's the gussying up of Gizmo for this year's holiday photoshoot. (Fun fact: many of our groomers receive holiday cards from their clients!) It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
1 Jun. BC |
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010528-Oil and Gas SME, Canada
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 40 countries, Capgemini reported 2011 global revenues of EUR 9.7 billion and employs over 120,000 people worldwide. As a part of the Technology Services Group, the Senior Manager will be responsible for the full systems development lifecycle from requirements gathering through coding, testing and implementation of Leadership Delivery Solutions. The Senior Manager will work closely with clients and must demonstrate individual functional and professional knowledge to ensure work products and deliverables are of the highest caliber. The Senior Manager will apply project management expertise to identify, develop and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues and optimize cost savings for clients, and to ensure that all project deliverables are created on time and within budget by more junior team members. The Senior Manager will work closely with clients to address issues and identify opportunities. The Senior Manager will also carry specific yearly managed revenue and sales targets. Capgemini US LLC and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. |
1 Jun. BC |
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Sales Associate - Sherwood Park
The Children's Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children's Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities. The Children's Place (« Place ») s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d'âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l'Ontario. The Children's Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l'Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité. Location: Sherwood Park, Alberta Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom. Responsibilities: Key Accountabilities: Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks Greet and acknowledge customers while providing the appropriate level of service Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary Exercise sound judgment in effectively addressing customer concerns Demonstrate the appropriate level of selling skills to positively impact conversion Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card Maintain appropriate stock levels and ensure that all sizes and styles are represented Follow company standards of merchandise presentation, signage, and display Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements Perform daily housekeeping duties to company standard Guarantee company assets by ensuring adherence to all Loss Prevention procedures Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment Contribute focused, well-managed efforts towards achievement of store goals Exhibit flexibility by processing stock when necessary Education and Experience: High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age Skills and Behaviors: Excellent customer engagement Demonstrated time management and organizational skills Ability to work in team environment Must be adaptable and flexible to changing priorities Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs |
1 Jun. AB |
 Web and Windows
Application Development Consultants |
