Property Administration Analyst Job Description : Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description As the Property Administration Analyst, you are responsible for the monitoring of cost control projects to ensure accuracy and completeness and are accountable for the timely transmission of financial and leasing data as well as receipts and disbursements. You will actively participate in the operational budgeting and forecasting process. Responsibilities Complete analysis, interpretation and resolution of the various Real Estate reports. Assist as required with the review and interpretation of leases and preparation of the lease summary packages for review by the Supervisor/Manager prior to transmission to Head Office Operational Accounting. Monitor Purchase Order system to resolve any issues or problems. Assist Property, Facility and Project Managers in monthly monitoring of cost control projects to ensure commitments and budgets are not exceeded. On a monthly basis, prepare leasehold client charge back and ensure any overruns are invoiced accurately to clients. Prepare the year-end recovery adjustments, including communications to tenants. Assist in the preparation of the annual budgets. Prepare relevant documentation for year-end tenant recoveries. Support the Real Estate Office in analyzing and resolving financial accounting issues as they arise. Provide relief for administrative functions including daily reception relief or as required from time to time. Qualifications YARDI experience mandatory Post secondary education an asset, preferably in finance, accounting or real estate management Sound knowledge of Real Estate accounting and administration concepts, an asset Excellent verbal and written communication skills with ability to build and maintain effective relationships High level of accuracy and attention to detail required Strong organization and time management skills in order to meet tight deaulines Ability to work as a team player and independently. Sound analytical and problem-solving skills, with the ability to interpret complex accounting data 3-5 years accounting experience required, preferably in Real Estate If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be aliressed confidentially.
Store Manager RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment. As a Retail Store Manager with PetSmart, you'll oversee all aspects of our retail store-from head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you'll set the standard of success within our stores. It's no easy feat, but every day you come in to work you'll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You'll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas: Customer Engagement: With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In aliition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care. Merchandising & Inventory: With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders. Associate Leadership: With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives. Services : There's more to our stores than just the merchandise-it's the services that we offer that are fast growing areas of our business. Although our Grooming Salon and our Pets Hotel do have their own leaders, it is in partnership with the Store Manager that they are successful business units. Overall Retail Initiatives: You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling store Transfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional Director THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that ali up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. 60178726137-14762986
Executive Assistant The Executive Assistant has prime ownership and represents the Executive, being the first point of contact for any interactions with the Executive's office. The Executive Assistant is accountable for performing the highest level of professional services and operational support to the Executive and their office. The Executive Assistant anticipates and develops strategies to maintain and strengthen relationships that are vital to the mandate and the business of the executive. She/he provides insights on areas of opportunity for leveraging current relationships and flags potential issues or concerns as it relates to internal and external stakeholders. The Executive Assistant effectively solves problems and manages complex and diverse issues that impact the Executive and manages short and long term requirements as they relate to the strategic objectives of the Executive's Office. KEY ACCOUNTABILITIES: 1) Professional Support (50%) 2) Financial Analysis and Support (10%) 3) General Administration (20%) 4) Human Resources Administration (10%) 5) Personal Assistance (10%) SPECIFIC ACCOUNTABILITIES: 1) Professional Support Accountabilities: Provides insights on areas of opportunity for leveraging current relationships and to remains continuously alert on potential issues or concerns as they relate to internal and external stakeholders including, but not limited to clients, senior executive members and or cross-functional groups. Develops and leverages relationships across line of businesses (LOBs), with executives, senior managers and external clients to foster and support intra-group coordination while carrying out accountabilities. Interacts and collaborates regularly, as a critical function, with Executives and their representatives, senior managers, and with cross-functional business units to perform research and analysis, to develop and recommend alternatives, implement improvement opportunities, and to accomplish administrative and operational tasks. Develops and leverages relationships across-LOBs, with executives, senior managers, external clients and EA's to foster and support intra-group coordination while carrying out accountabilities. Interfaces with clients' executives (CEO, CFO, or senior managers of that client's business) on behalf of business leaders in coordination of meetings, events, presentations or pitches. Performs business/situational analyses and develops recommendations such as identifying and developing business process improvements opportunities, or identifying and developing alternatives to support business decisions. Participates in recommending the most appropriate alternative to achieve business goals and business needs more efficiently and effectively. Participates in planning and coordination through to implementation. Composes, edits and manages Executive's materials such as communications, correspondence, presentations, reports and makes recommendations on content. Accountable for disseminating communications to facilitate timely and effective communications. Supports or manages various projects such as business process improvement initiatives and event planning while collaborating with staff both within the team and across the impacted business units, to achieve the desired business outcomes. 2) Financial Analysis & Support Accountabilities: Monitors and analyzes project expenses to ensure they are within budget and reallocated to the appropriate expense/client code. Acts as a conduit for the efficient flow of invoice processing for payment in adherence with department processes, guidelines and vendor agreements. Administers a tracking system in adherence with reporting guidelines to ensure that staff members are aligned appropriately to their reporting units and with correct resource coding. Interacts with vendors depending on unique requirements of the business unit. Monitors the adherence to hierarchy and cost center information as related to expenses. 3) General Administration Accountabilities: Full discretion and management of Executive's calendars, email, and contacts. Coordinates and dispatches meeting invitations and agendas to attendees, books meeting rooms and arranges for IT resources and refreshments in support of a smooth and efficient meeting facilitation. Manages complex international multi-leg travel, often requiring continuous changes, and rescheduling. Conducts extensive client research, and compiles research package, and briefing notes for Executive. Monitors departmental expenses and maintains an efficient filing system to ensure reports, correspondence and financial documentation are maintained and readily available. Establishes and maintains organized electronic filing systems to ensure that business and operational reports, forms, and other business documentation are readily available. Responsible for timely and consistent maintenance of client contact database (Salesforce) if applicable. Coordinates with Salesforce Business Analysts to produce customized reports, and ensure data quality is maintained on behalf of the business. Runs monthly reports and interfaces with internal departments on client mailings and external events. Runs weekly pipeline report. Leads or provides assistance with internal/departmental and/or client events as requested. Assist with day of execution. Prepares and dispatches outgoing mail, interfaces with selected couriers to ensure packages have been delivered within established timeframes. Screens telephone calls and responds to routine, moderate and complex inquiries. Provides coaching and mentoring to more junior colleagues to assist them in developing capabilities to carry out current job accountabilities and to expand the types and levels of work they perform in the future. Performs back-up function for other administrative staff during vacation or other absences to ensure that administrative support is provided on an ongoing basis. Maintains confidential client information for the business, team, or leadership and ensures information is hanuled appropriately. Manages and assists in charity engagements and fund-raising campaigns. Manages activities, communications and materials related to Board of Directors if applicable. 4) Human Resources Administration Accountabilities: Maintains and tracks staff vacations and absences (including cross border collaboration) in accordance with divisional guidelines to ensure consistency in entitlement and to determine staff availability. Participates in resolution of issues working in conjunction with Administrative Management Operations and HR. Oversees the onboarding of new employees. This includes coordinating workstation, system access, credit cards and initial introduction meetings Provides executives support in the midyear and end of year review process, as well as the 360 reviews. 5) Personal Assistance Administration Accountabilities: Personal assistance should be limited to being a good partner to the Executives. Examples of personal tasks that will allow Executives to more easily conduct business are: Picking up lunch when Executives are busy with calls or meetings during the lunch hours Booking doctor or other appointments during the work day as part of calendar management Submitting receipts for insurance reimbursement or approvals Knowledge: Requires 5-7 years of experience in an administrative/ professional support function in a fast paced environment, dealing with moderately complex issues and managing conflicting priorities. Undergraduate degree or post-secondary education preferred. Other professional related training and development to keep skills current, including office productivity software. Seasoned knowledge of bank financial processing standards, and key business processes, and excellent working knowledge of financial analysis methodologies, accounting principles, and very good working knowledge of project management methodologies, and human resources policy. Seasoned broad business knowledge and deep understanding of the organizational unit, its functions and products, and customer groups. Excellent understanding of the processes, policies and procedures required for supporting the business unit. Skills: Ability to organize high complexity and high volume business information and develop it into cohesive, professional reports and presentations, with little guidance and ability to recognize and respond to business related issues within the scope of the material. Ability to analyze relevant alternatives and create a rational recommendation to support business decision-making. Ability to plan and coordinate implementation of the selected alternative. Detail oriented, extremely well organized, and able to manage time and multi-task to accomplish a multitude of tasks, with conflicting priorities and timelines. Ability to coach and mentor more junior staff. Expert level PC skills (MS Office: Excel, Word, PowerPoint, and Outlook). Good project management skills to coordinate and lead a variety of initiatives. Exceptionally strong communication skills, both written and verbal. Ability to deal with clients in a professional and courteous manner, and to develop and leverage professional working relationships. Ability to leverage knowledge of the organization and the supported business unit's uniqueness, to carry out accountabilities. Ability to work both independently, as well as to play a leadership role in building a cohesive team. Ability to deal with confidential materials in an appropriate manner. Ability to maintain a positive attitude and composed demeanor especially during stressful periods Successful applicants may be placed in one of several locations in the GTA. We're here to help At BMO we have a shared purpose; we put the customer at the centre of everything we do - helping people is in our DNA. For 200 years we have thought about the future-the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we're changing the way people think about a bank. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://bmocareers.com . BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Investment Specialist / Financial Planner - Scarborough Area Requisition ID: 43730 Join the Global Community of Scotiabankers to help customers become better off. Investment Specialist As an Investment Specialist, you will focus on developing and deepening client relationships by providing high quality advice and service within the mass affluent market. Following a comprehensive financial planning framework, you will be responsible for driving investment sales and new client acquisition, while adhering to Global Sales Principles, compliance and regulatory requirements as well as establishing business development opportunities with prospects and clients within the assigned market area. Key Accountabilities Promote the development and sustainable growth of proprietary investment business in the assigned market area by: Executing on business development plans for prospects and existing clients within the mass affluent market Conducting outbound communications and proactive calling to prospects to remain top-of-mind for future business opportunities Providing client-centric investment solutions through a financial planning framework, aligning with Global Sales Principles Conducting complimentary needs analysis across several financial statements, including competitor statements Building and maintaining a market profile in the assigned market area Participating in local professional and community events and associations to develop and expand your network Identifying opportunities to deliver community information sessions and financial seminars to grow prospects Networking with investment industry specialists while managing a small budget for independent marketing-based activities Identifying aliitional investment business development opportunities and facilitating the implementation of an investment solution and/or referral to the appropriate partners Facilitating a culture of open and honest communication by actively participating and contributing on team touch bases and meetings with colleagues Desired Skills & Experience Post-secondary education in Business or related field Financial Planning Designation (PFP) or Certified Financial Planner (CFP) Mutual Fund License 3+ years of financial planning and investment sales experience Proven networking, client acquisition and interpersonal skills; experience building and maintaining Centres of Influence (COIs) Advanced knowledge of practical sales techniques and prospecting Highly effective verbal and written communication skills Ability to work independently as a self-motivated entrepreneur with minimal supervision and as part of a larger team Extensive knowledge of competitive offerings, market trends, economic conditions, and the regulatory environment A valid driver's license and access to a vehicle, in order to meet clients and prospects within the designated district Second language an asset depending on target markets Other Information Please note that the compensation structure for this role is base plus variable pay. This is a mobile role and will require frequent travel. Scotiabank is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. Location(s): Canada : Ontario : Ajax || Canada : Ontario : Markham || Canada : Ontario : Oshawa || Canada : Ontario : Pickering || Canada : Ontario : Scarborough || Canada : Ontario : Whitby As Canada's International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
443A MILLWRIGHT Maintenance Millwright Hamilton, Ontario Shift: Afternoon shift 2:00 pm - 10:30 pm Location: Hamilton, ON (Barton & Parkdale) Key Responsibilities: · Ensure that work is completed in a safe manner that complies with all necessary manufacturing codes, regulations and standards · Maintain existing preventative maintenance system · Identify opportunities and make recommendations to improve maintenance operations and efficiencies · Ensure that required parts are ordered, and orgnaized · Attend prescribed courses as required by employer Qualifications: · 443A Industrial Mechanic Millwright license required · Educational background in mechanical or engineering technology · Tig welding SS experience an asset Please Apply Online Today!
Store Manager RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment. As a Retail Store Manager with PetSmart, you'll oversee all aspects of our retail store-from head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you'll set the standard of success within our stores. It's no easy feat, but every day you come in to work you'll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care. ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You'll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas: Customer Engagement: With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In aliition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care. Merchandising & Inventory: With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders. Associate Leadership: With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives. Services : There's more to our stores than just the merchandise-it's the services that we offer that are fast growing areas of our business. Although our Grooming Salon and our Pets Hotel do have their own leaders, it is in partnership with the Store Manager that they are successful business units. Overall Retail Initiatives: You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling store Transfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional Director THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that ali up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. 60178726137-15851630002
Electrician CASCADES Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGING The Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States. Job Description Our mill in Trenton, Ontario, located on the bank of the Trent River, boasts a 90 year history. We are looking for a skilled Electrician to join our team. Job Responsibilities Reporting to the Maintenance Supervisor - Electrical, this role is responsible for, but not limited to, the following: troubleshoot, diagnose, maintain and repair industrial, electrical and electronic control systems and other related devices assist in the inspection, testing, adjusting and evaluation of new systems and ensure they conform to company and industry standards execute preventative maintenance activities including troubleshooting and repairs to all production equipment and systems in a timely manner utilize the computerized maintenance management system for processing work orders, PM's and updating the equipment databases provide technical support for production and maintenance support divisional and corporate objectives including health & safety, productivity, continuous improvement, innovation, quality, waste and 5S. Qualifications post-secondary education in an electrical, electronics or instrumentation program with 309A or 442A Electrical Certification 2 years of work experience preferably in a manufacturing environment proven experience with Allen Brauley PLCs, Siemens/Moore DCS, AC and DC drive systems and some Autocad experience is preferred exceptional troubleshooting and technical skills energetic and enthusiastic approach with the ability to work as part of an interdisciplinary team excellent communication, interpersonal and organizational skills knowledgeable of the Occupational Health and Safety Act and possesses a strong safety focus proficient in Microsoft Office applications and maintenance management software available and flexible to work in a fast paced environment, be self-driven to meet or exceed targets and work a flexible schedule that includes planned, unplanned and on-call shifts The hours of work for this position are 8:00 am - 4:30 pm Monday through Friday with a rotational on-call requirement. Employees are expected to respond within 30 minutes of a page. The present rate of pay per the Unifor Local 1470 collective agreement is $34.00/hr. Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine gender in our communications refers equally to both men and women.
Conseiller / Conseillère aux ventes Région de Thetford Tu veux relever de nouveaux défis ? Tu as des aptitudes pour la communication et tu aimes la vente ? Voici ta chance ! Sous la responsabilité du gérant du magasin, tu travailleras en magasin et sur la route afin d'assumer les responsabilités suivantes : Conseiller la clientèle qui se présente en magasin sur les produits de portes et fenêtres ; Préparer les soumissions à partir de devis et effectuer les suivis afin de conclure les ventes ; Se déplace chez les clients pour effectuer la prise de mesures et les soumissions sur place ; Effectuer le suivi des livraisons, des installations et du service après-vente en lien avec ses dossiers et s'assurer de la satisfaction de la clientèle ; Participer aux diverses activités pour promouvoir l'entreprise (expositions, kiosques etc.). Pour bien remplir ce rôle, tu dois faire preuve de professionnalisme, d'organisation et d'autonomie. De plus, posséder les exigences suivantes : Excellente connaissance du domaine de la construction ; Maitrise des systèmes de mesure métrique et impériale ; Connaissance en lecture de plan ; Bonne connaissance en informatique (Suite Office) ; Expérience pertinente dans le domaine de la vente et du service à la clientèle ; Permis de conduire classe 5 valide ; Disponible à travailler le jeudi soir et le samedi matin sur un horaire rotatif.
Executive HR Relationship Manager Executive HR Relationship Manager - At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Client support at ADP: It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. The expert support you provide can make our workforce solutions stand out in an increasingly competitive global marketplace. ADP Canada is actively searching for an Executive Human Resources Relationship Manager to join our Service Team and provide expert HR Support to our Workforce Now HR clients of varying size and complexity. Responsibilities: This role is the primary point of accountability and is responsible for setting and managing the client expectations. Develops and enhances business partnerships by fully engaging and building trust with our client's key decision makers to drive client satisfaction, retention, and an overall positive client experience for the Major and National Accounts Comprehensive Services clients. Possesses an understanding of our clients' business objectives and requirements to proactively demonstrate and deliver increased value through the life cycle of the client. Proactively delivers increased value by demonstrating continuous improvement and change management best practices throughout the life cycle of the client. Applies industry and practitioner knowledge to understand and support our client's business objectives and strategic direction through utilization of our offering. Acts as a liaison between the client and ADP by serving as an empowered internal client advocate and coordinating communication among the various internal business partners including implementation, service, sales and other support teams. Proactively works with the client as their needs change and grow to ensure product alignment is optimal. Responsible for the maintaining client satisfaction and client retention; oversees the entire client experience. Partners with ADP Sales for alignment and sales opportunities through communication of the business, governance, and service delivery model through sales presentations for prospective clients. Creates strategic account reviews and determines goals and objectives for the client. Monitors and manages the change and risk associated with the client's business requirements, applies communication skills, and partners with the client to successfully manage change with ADP Standard Operating Procedures and incorporates Change Control process as applicable with the ADP Team. Internal Process Compliance -- complies with defined methodology for all deliverables during client implementation and ongoing services for escalated issue management and resolution with service teams. Maintains ongoing education for competitive business intelligence and keeps abreast of new trends in the marketplace. Shares information internally and with Product Management to ensure our technology and services maintains competitive advantage. Education: Bachelor's Degree preferred or equivalent in HR experience. CHRP Designation is strongly preferred. Knowledge, Experience, and Skills Required: A minimum of 7-10 years of progressive career experience with demonstrated proficiency in managing large, complex client account relationships with multi-process HCM technology and outsourcing services combined with HR Practitioner experience (preferably in an HR management capacity) French/English Bilingualism required Human Resources practitioner and/or Payroll and Benefits industry experience. Extensive experience building relationships with clients is essential. Advanced MS Word and Project Management software capabilities An understanding of ADP's infrastructure and ADP's tradition and new product/services business processing and outsourcing is helpful. About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the ''Most Admired Companies'' by FORTUNE® Magazine, and recognized by Forbes® as one of ''The World's Most Innovative Companies,'' ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions. Gestionnaire principal des relations-clients, RH Emplacement : Montréal Chez ADP, notre réussite passe par celle de nos employés. Nous vous donnons l'occasion de mettre à profit vos talents et votre point de vue uniques. Nous accueillons vos idées sur la façon de faire les choses différemment et mieux. Nous appuyons pleinement les efforts que vous déployez pour vous réaliser, apprendre et croître. Si la réussite vous motive, vous êtes à votre place chez ADP. Soutien aux clients chez ADP : Il s'agit d'aider les clients que nous servons à devenir des employeurs plus efficaces. Vous pouvez y arriver en collaborant avec d'autres associés d'ADP pour veiller à ce que nos produits et services donnent des résultats positifs. L'assistance remarquable que vous offrez permet à nos solutions de gestion d'effectifs de se démarquer dans un marché mondial de plus en plus concurrentiel. ADP Canada est activement à la recherche d'un gestionnaire principal des relations-clients, Ressources humaines pour se joindre à son équipe de service à la clientèle et offrir un soutien éclairé en matière de ressources humaines à nos clients de Workforce Now d'importance et de complexité variées. Responsabilités : Le titulaire de ce poste constitue le point principal en matière de responsabilisation et il est tenu de cerner et de gérer les attentes des clients. Établir et améliorer des partenariats d'affaires en créant des relations de confiance et en collaborant entièrement avec les principaux décideurs de nos clients, et ce, afin d'assurer la satisfaction et la fidélisation des clients et une expérience client positive dans son ensemble pour les clients des services complets des comptes principaux et nationaux. Posséder une compréhension des exigences et des objectifs opérationnels de nos clients afin de démontrer et d'offrir une valeur ajoutée, de façon proactive, tout au long du cycle de vie d'un client. Apporter de façon proactive une valeur ajoutée en faisant preuve d'amélioration continue et en adoptant les meilleures pratiques relatives à la gestion des changements tout au long du cycle de vie d'un client. Mettre en pratique les connaissances relatives au domaine et à la profession d'intervenant pour comprendre et soutenir les objectifs commerciaux et l'orientation stratégique de nos clients par l'intermédiaire de l'utilisation de nos services. Agir à titre d'intermédiaire entre le client et ADP en intervenant pour le client (à l'interne) et en coordonnant la communication parmi les nombreux partenaires commerciaux internes, y compris les équipes de mise en Ã..."uvre, du service à la clientèle et des ventes et les autres équipes de soutien. Travailler de façon proactive avec le client lorsque ses besoins changent et évoluent pour veiller à ce que les produits qu'il utilise correspondent le mieux possible à ses besoins. Être responsable de maintenir la satisfaction et la fidélisation de la clientèle; superviser l'ensemble de l'expérience client. S'associer avec le service des ventes d'ADP pour l'harmonisation et le développement d'occasions de vente par l'intermédiaire de la communication du modèle d'affaires, de gouvernance et de prestation des services dans le cadre de présentations de vente à l'intention de clients potentiels. Effectuer l'examen des comptes stratégiques et déterminer les objectifs pour le client. Surveiller et gérer les changements et les risques associés aux exigences opérationnelles du client, mettre à profit ses aptitudes à communiquer, s'associer au client pour gérer les changements avec succès au moyen des méthodes de fonctionnement uniformisées d'ADP et intégrer le processus de contrôle des changements, le cas échéant, avec l'équipe d'ADP. Conformité au processus interne -- respecter la méthodologie établie pour tous les livrables pendant la mise en place des services pour les clients et tout au long de la prestation de services, et ce, pour la gestion et la résolution des problèmes acheminés aux échelons supérieurs avec les équipes de service. Offrir une formation continue pour assurer une veille stratégique concurrentielle et rester à l'affût des nouvelles tendances du marché. Partager l'information à l'interne et avec le service de la gestion de produits pour s'assurer que notre technologie et nos services conservent un avantage concurrentiel. Scolarité : Expérience relative aux RH et à la paie exigée Baccalauréat, un atout, ou l'équivalent en matière d'expérience en ressources humaines Titre de conseiller en ressources humaines agréé fortement recommandé Connaissances, expérience et compétences requises : Un minimum de 7 à 10 années d'expérience professionnelle progressive avec des compétences démontrées en gestion des relations avec les clients importants et complexes avec une technologie multiprocessus en matière de gestion du capital humain et des services d'impartition combinés à une expérience d'intervenant en ressources humaines (préférablement en matière de gestion des ressources humaines) Bilinguisme (français/anglais) un atout Expérience en tant qu'intervenant en ressources humaines et/ou dans le domaine de la gestion de la paie et des avantages sociaux Vaste expérience dans le développement de relations avec les clients, essentielle Compétences avancées dans l'utilisation de MS Word et de logiciels de gestion de projets Compréhension de l'infrastructure et de la tradition d'ADP ainsi que du traitement opérationnel et de l'impartition des nouveaux produits et services, un atout #LI-AD2 We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. ''Always Designing for People'' means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity. At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regaruless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Analyste-programmeur .Net (12 mois à 2 ans) Nous recherchons un analyste-programmeur .Net pour occuper un poste à Québec. Gagnant du prix Fidéides 2019, RH-Meilleures pratiques, Cofomo se démarque par ses valeurs humaines et son coaching personnalisé. Un analyst e-programmeur .Net chez Cofomo, c'est: Concevoir, réaliser et corriger des programmes dans le respect des règles de programmation et des patrons de développement définis; Réaliser des essais unitaires et soutenir les essais fonctionnels; Diagnostiquer et résoudre les problèmes techniques des systèmes; Prêter assistance dans la collecte et la documentation des besoins utilisateurs; Réaliser la documentation technique; Collaborer avec les membres de l'équipe. Pourquoi choisir Cofomo? Intégration et suivi personnalisé Service de gestion de carrière RH- Meilleures pratiques - Programme de rémunération variable à la carte Accompagnement de gestion de carrière Programme de référencement attractif Club social dynamique Horaire variable Votre succès professionnel nous tient à cÃ..."ur, postulez dès maintenant pour des défis stimulants! Exigences : AEC, DEC ou BAC seront considérés; Expérience entre 12 mois et 24 mois en programmation .Net ; Excellente maîtrise des langages de programmation .NET, VB.NET et C#; Être en mesure de résoudre les problèmes, démontrer de l'autonomie et de l'initiative; Entregent et leadership; Excellent sens de la communication; Motivé, dynamique, autonome et bien organisé; Esprit d'équipe et initiative. Atouts : Expérience de développement dans le milieu gouvernemental ou dans une entreprise de grande envergure; Connaissance et expérience avec une méthodologie de développement. (ex. UML, orienté-objet, Merise, Macroscope); Être familier avec les architectures Client/serveur, N-Tiers, AOS; Connaissance de la méthodologie Agile.
Administrateur informatique ProContact informatique est actuellement à la recherche de deux (2)administrateur serveurs pour débuter dès que possible un mandat d'un (1) an avec une possibilité de prolongation pour un client de la fonction publique dans la ville de Québec . Responsabilités Déballage et/ou nettoyage des équipements; Installation de composants (matériels et logiciels); Récupération d'équipements; Emballage et expédition des équipements; Mise à jour de l'inventaire par les outils « ARS - Asset »; Installation, au besoin, de pièces d'équipements (mémoire, disque, clavier, etc.); Occasionnellement - Installation de serveurs (Québec, Montréal et Anjou) Installation de serveurs; Rehaussement sur place de serveurs; Rehaussement à distance de serveurs (zone 1 seulement); Faire le support des serveurs virtuels 24/7 avec son équipe de travail; Réaliser des tâches de montage de serveurs; Effectuer les tâches de recouvrement de dossier avec les outils fournis par l'équipe d'espace magnétique; Réaliser l'appel de service avec l'outil ITSM pour résoudre les incidents sur les pannes de matériels; Effectuer la vérification opérationnelle des serveurs et des services quotidiennement, tous les jours ouvrables de 6 h à 19 h; Assurer un suivi des appels de service matériels lors d'interventions sur les serveurs de la plateforme distribuée; Relocalisation de serveurs. Toutes autres tâches connexes. Exigences demandées Diplôme d'études collégiales (DEC) ou Attestation d'étude collégiales (AEC) en informatique?;Minimum d'un (1) an d'expérience dans un milieu similaire;Connaissance approfondie de Windows : XP/7/8/10 ;Connaissance d'un système de billetterie?;Avoir une excellente maîtrise du français dans les communications orales et écrites?; La ressource doit être disponible entre 6 h et 19 h du lundi au vendredi et de 8 h à 12 h le dimanche . Horaire de travail de 40 heures par semaine, 5 jours par semaine, 8 heures par jour incluant l'heure de diner ou de souper. L'offre de service du soutien bureautique peut s'étendre en dehors des plages standards. La ressource doit être disponible de façon occasionnelle de 19 h à 21 h les jours ouvrables, selon les besoins du client. La fréquence dépendra de la rotation. Les plages peuvent déborder en cas de problème lors de la réalisation des demandes de changement. Profil recherché Posséder une excellente approche clientèle?;Posséder une très bonne méthodologie de travail?;Être autonome, créatif et proactif dans le diagnostic et la résolution de problèmes?; ProContact est à la recherche de professionnels véhiculant les valeurs suivantes : L'honnêteté, le respect l'innovation et le travail d'équipe Conditions En se joignant à ProContact, plusieurs opportunités s'offrent à vous : Travailler pour une entreprise qui est reconnue, admirée et en forte expansionTravailler au sein d'une entreprise ayant l'humain au cÃ..."ur de ses préoccupationsAvoir accès à un programme d'avantages sociaux complet. Informatique ProContact applique un programme d'accès à l'égalité et invite les femmes, les minorités ethniques et visibles, les autochtones et les personnes handicapées à présenter leur candidature. * Le genre masculin est utilisé sans aucune discrimination et dans le seul but d'alléger le présent texte Nous traitons toutes les candidatures confidentiellement.Nous vous remercions de l'intérêt que vous témoignez pour ce poste. Cependant, nous ne communiquerons qu'avec les personnes dont la candidature aura été retenue.
Home Financing Advisor - Kitchener/Waterloo, ON Requisition ID: 58291 Join the Global Community of Scotiabankers to help customers become better off. Job Purpose: As a Home Financing Advisor (HFA) you will be responsible for maximizing the development of residential mortgage business from third party referral sources such as real estate agents, lawyers, financial planners, and centres of influence with the goal of bringing new customers to the Bank. Is this role right for you? You're entrepreneurial, driven, and you love that every day is different. You're willing to work variable hours including weekends and evenings and you're available to meet clients at times that are convenient for them Whether it's conducting mortgage seminars or building a marketing program, you enjoy business development and getting out in the community This role is 100% commission, which puts your future in your own hands Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if: You have strong sales management experience and have the ability to market yourself, the mortgage business, and Scotiabank effectively You're a relationship builder who is focused on providing a great client experience and growing relationships with existing Bank customers You maintain current knowledge of mortgage lending policies and procedures, and understand the real estate market/property values/sales trends/competitor programs to be able to respond appropriately to business requirements You have 3 to 5 years of industry-related experience and a deep understanding of your local market You possess and maintain a driver's license and have access to personal transportation What's in it for you? Home Financing Solutions has a boutique feel where you'll own your market and be fully supported by our Sales Leaders. You'll be given the tools you need to help your clients with the advice necessary for them to realize their home ownership goals. You'll have access to an industry-leading suite of mortgage products, including our iconic STEP product. You'll be able to offer solutions for rental property financing, purchase-plus improvements, and customers who are business-for-self, high-net worth, or new to Canada. Our underwriting model is very different, which means you'll get to partner with a dedicated Home Financing Lending Manager who will provide one-touch service for underwriting, condition fulfillment, and deal escalation. Our model is efficient, fast, and rooted in common sense lending principles. Unique lead generation programs, marketing and social selling programs, Salesforce CRM and COI loyalty program paid for and supported by the Bank. Location(s): Canada : Ontario : Kitchener || Canada : Ontario : Waterloo As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank's six guiding sales practice principles to ensure they act with honesty and integrity. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.