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Rubanneur / baliseur forestier
Fort d'une expérience de plus de 40 ans, Reboitech se positionne en tant que leader de premier plan dans le secteur de l'aménagement forestier au Québec. Ã...'uvrant à l'échelle provinciale, notre siège est stratégiquement implanté au cÃ..."ur du Saguenay. Nous bénéficions d'une équipe dynamique de plus de 200 travailleurs sylvicoles, engagés de manière soutenue en haute saison pour accomplir une variété de travaux liés à l'aménagement forestier. Description du poste En collaboration avec le responsable des travaux techniques, le rubanneur forestier aura pour responsabilités de : Délimiter les contours de blocs de débroussaillage. Séparer les blocs de débroussaillage. Le tout en utilisant un GPS et des rubans. Exigences / qualifications requises Avoir une excellente condition physique et apprécier le travail en plein air. Avoir de l'expérience en forêt. Apprécier marcher en forêt. Avoir un bon sens de l'orientation. Savoir utiliser un GPS, une boussole et des cartes forestières (un atout). Être titulaire d'un DEP en aménagement de la forêt ou d'un DEC en technologie forestière, ou avoir suivi une formation pertinente (un atout). Faire preuve d'autonomie et de rigueur. Être organisé et dynamique. Lieux de travail Plusieurs lieux de contrats disponibles : Saguenay-Lac-St-Jean, Mauricie, Bas St-Laurent, et Côte-Nord Conditions de travail Nous offrons des conditions attractives, dont : Salaire concurrentiel selon l'expérience, possibilité de paye au rendement. Paie hebdomadaire. Congés maladie et fériés payés. Hébergement et repas fournis en camp, motel, ou pourvoirie avec accès internet. Formation offerte. Allocation d'équipement de sécurité. Rémunération pour utilisation du véhicule personnel (ou camion fourni). Poste saisonnier à temps plein d'une durée de 6 à 9 mois par année, avec possibilité de prolongation. Horaire de travail flexible : 4 jours par semaine, 45 heures par semaine, ou quart de travail de 9 jours avec 5 jours de repos. Date prévue d'entrée en fonction : Mai 2024 Personne à contacter Guillaume Lodvitz, ing. f., directeur de la foresterie Téléphone : (418) 545-2893 poste 229 Courriel : [email protected] Le masculin est employé pour faciliter la lecture, sans intention discriminatoire. Les candidats de genre féminin sont également inclus. |
23 avr. QC |
Chauffeur - classe 1
Tu es reconnu pour ta débrouillardise et ton autonomie? Tu aimes travailler en équipe? TU ES LA PERSONNE QUE L'ON RECHERCHE ! Possèder un permis de conduire classe 1 et aimer conduire de la machinerie serait également un atout! JOINS-TOI À NOUS ! |
23 avr. QC |
Agent (e) de voyages sénior
POUR EXCELLER DANS TON RÃ"LE, TU AURAS BESOIN DE : Une formation en vente de voyages ou en tourisme ; Un certificat de conseiller en voyages de l'Office de la protection du consommateur ; 5 ans d'expérience dans le domaine du voyage ; Excellentes habiletés de communication ; Débrouillardise, polyvalence et autonomie ; Maîtriser différents outils informatiques : Apollo, SIREV, PC Voyages (un atout). |
23 avr. QC |
Chargé de projet
Bon esprit d'équipte Bon communicateur Sens de l'organisation et des responsabilités Ponctualité Motivé par les défis Capacité à négocier Professionnel |
23 avr. QC |
Mécanicien de machines fixes Classe 1 ou 2
Services Chapais Énergie Inc., filiale de Nexolia, est en charge de la maintenance et de l'opération d'une centrale électrique à biomasse. Tu es un amateur de plein air et de la tranquillité? C'est exactement ce que le Nord du Québec t'offre! Autant pour la motoneige que le vtt , la pêche ou la chasse , les magnifiques couchés de soleil et les aurores boréales, Chapais est la référence.De plus , il est possible de profiter de cela et bien plus encore a quelques minutes de chez toi. Lieu: Chapais, Québec Type d'emploi: Syndiqué Statut d'emploi: permanent, plein temps Horaire: 12 hrs par quarts, 13 quarts/28 jours. Moyenne de 39 hrs/sem, payé 40 hrs/sem. Quart de jour (6:30 - 18:30) et quart de nuit (18:30 - 6:30) Description sommaire de l'emploi : Sous la supervision du superviseur à l'opération, la personne assurera l'opération optimale et sécuritaire des équipements de l'usine pendant son quart de travail. Elle ou il devra remplir le registre de la salle de contrôle avec tous les événements survenus durant son quart de travail. Elle respectera et fera respecter les normes et procédures de travail établi. Elle aidera à mettre l'emphase sur les procédures de santé et sécurité au travail en vigueur dans l'entreprise. Formation requise : ? Détenir un certificat de mécanicien de machines fixes classe1 ou 2 valide; ? Maîtriser les procédures d'opération de l'usine; ? Avoir les aptitudes pour la supervision de personnel et la communication; ? Maîtriser la suite Office de Microsoft; ? Avoir le sens des responsabilités, de l'autonomie et de la débrouillardise; ? Être disponible pour travailler sur un horaire variable (jour, nuit et fin de semaine); ? Réussir la formation et les examens relatifs au poste. Autres exigences : Dans le cas d'une classe 2 nous recherchons une personne apte à continuer sa formation dans le but d'obtenir sa classe 1 de mécanicien de machines fixes. Rémunération offerte: Les salaires et les bénéfices sont régis sous la convention collective suivante : (Nord-du-Québec), 4911 - Production et distribution d'électricité, Syndicat des Métallos, Section Locale 8996, AQ20018242 Le taux horaire varie en fonction des classes de MMF et selon le poste occupé, soit de 38,24$ à 46,38$/heure, avec une augmentation annuelle prévue à la convention; ? Contribution au REER de l'employé de 8% du salaire régulier;Assurance collective ( Payé a 100% par l'employeur) ? Congés maladies monnayables; ? Primes de nuit et bonis de production, ? Vêtements de travail fournis, et allocation pour leur entretien. ? Bonus de signature de 2500$ après 3 mois Transmettez votre curriculum vitae à [email protected] Services Chapais Énergie Inc. Jérôme Arseneault 140, rue de la Cogénération, C.P. 1089, Chapais (Québec) G0W 1H0, Tél : (418) 745-2521 poste 226 |
23 avr. QC |
Technicien ou technicienne en transport d'énergie électrique (Technicien ou technicienne en électricité)
Numéro d'offre 14219 Période d'affichage Du 05-04-2024 au 25-04-2024 Lieu de travail Service des immeubles Division réseau / Réseau électrique Pavillon Gérard-Bisaillon Ville de Québec Statut/Admissibilité Poste régulier syndiqué Ouvert à tous Détails du poste Classe 16 Taux horaire: 29.43$ à 39.00$ Salaire annuel: 59 504.44$ à 78 854.00$ Numéro de poste: 59325 Régime d'emploi: 38,75 heures/semaine Horaire: Temps plein, horaire fixe Du lundi au vendredi de 7h30 à 12h et 12h30 à 15h45 Budget: Fonctionnement Description de fonction Rôle principal Le rôle principal et habituel consiste à réaliser des travaux techniques de conception, d'installation, de réparation, d'entretien, de modification ou de contrôle concernant le transport d'énergie sur les réseaux électriques de haute et basse tension et sur leurs composantes. Attributions caractéristiques Opère et maintient en opération les réseaux de distribution électrique, les génératrices d'urgence, les feux de circulation et divers systèmes électroniques. Fait la vérification des lieux et des diverses installations. Prend des relevés, les analyse, détecte les anomalies, propose des solutions. Collabore avec d'autres secteurs pour solutionner les problèmes rencontrés ou soumis. Conçoit, dessine, construit, monte, démonte, répare, installe ou adapte et modifie des circuits ou systèmes électroniques et électriques. Calibre, programme et ajuste des machines, automates, appareils et instruments de mesure. Fait des entrées de haut et de bas voltage et effectue la coordination des relais de protection. Participe à l'analyse de toutes les spécifications des systèmes électriques et électroniques. Identifie, développe, évalue et propose les améliorations ou modifications à apporter aux méthodes de travail, aux réseaux et équipements de son secteur et dans les différents bâtiments en vue d'assurer le rendement optimal des installations et l'utilisation rationnelle des divers systèmes. Effectue les recherches nécessaires dans les circonstances. Collabore avec les personnes requérantes et leurs fournit des explications et des conseils relatifs à son secteur. Manipule, transporte, classe et inventorie les équipements et le matériel sous sa responsabilité. Assure l'entretien et l'approvisionnement. Complète différents formulaires et prépare les rapports et les guides relatifs à son travail. Note Les tâches mentionnées reflètent les éléments caractéristiques de la fonction identifiée et ne doivent pas être considérées comme une énumération exhaustive de toutes les exigences occupationnelles inhérentes. Qualifications requises Scolarité : D.E.C. dans un champ de spécialisation appropriée. Expérience : Quatre (4) années d'expérience en entretien de réseau électrique d'urgence ou sur un réseau de distribution électrique de moyenne tension ou en électronique industrielle Autres : Certificat de qualification ou carte de compétence en électricité, permis de conduire de la classe 5. Pour les outils de bureautique, la connaissance pratique d'un logiciel reconnu à l'intérieur de chaque famille bureautique exigée sera considérée suffisante. La personne salariée régulière et temporaire qui ne satisfait pas aux exigences normales du poste peut y suppléer de la façon suivante: chaque année de scolarité pertinente manquante peut être compensée par deux (2) années d'expérience pertinente acquise à l'Université Laval ou chez un autre employeur; chaque année de scolarité pertinente manquante peut être compensée par une (1) année de scolarité de niveau égal ou supérieur dans un même champ d'études que celui exigé; chaque année d'expérience pertinente manquante peut être compensée par (1) année de scolarité pertinente additionnelle à la scolarité minimale exigée pour le poste dans un même champ d'études que celui exigé. À titre d'information L'équipe du réseau électrique est composée de 7 techniciens sous la responsabilité d'un coordonnateur en technique du bâtiment. Elle est responsable de l'entretien et des opérations du réseau de distribution, des réseaux d'urgence, des variateurs de vitesse, de l'éclairage urbain et de la distribution électrique extérieurs aux bâtiments de l'Université Laval. Seront considérés comme étant des atouts: Expérience sur un réseau de distribution d'électricité (tensions de 600V, 4.16 kV et/ou 25kV) ; Expérience en exploitation et maintenance des systèmes électriques et essais des groupes électrogène ; Expérience en programmation et configuration d'automates programmables et de variateurs de fréquence AC ; Expérience en maintenance prédictive (thermographie) des systèmes distributions et des installations électriques ; Connaissance des logiciels : Autocad, Excel et Word Candidatures Les personnes salariées intéressées doivent soumettre leur candidature en cliquant sur le bouton postuler et joindre un curriculum vitae récent. Pour information, contactez Julie Émond 418-656-2131 poste 405732 ou [email protected] Valorisant la diversité, l'Université Laval invite toutes les personnes qualifiées à présenter leur candidature, en particulier les femmes, les membres de minorités visibles et ethniques, les autochtones et les personnes handicapées. La priorité sera toutefois accordée aux personnes ayant le statut de citoyen canadien ou de résident permanent. Postuler |
23 avr. QC |
Agente, agent de correction du langage
Exigences et compétences recherchées Nous privilégierons les candidatures d'élèves inscrit(e)s à la maîtrise en orthophonie; Avoir de grandes capacités d'analyse, d'observation et de synthèse; Posséder des aptitudes d'écoute, de communication et de dialogue; Favoriser la collaboration avec différents intervenants et ce, à tous les niveaux de l'organisation; Faire preuve de qualités humaines, relationnelles et psychologiques; Preuve de réussite du test de français SEL ou CÉFRANC ou TECFÉE ou encore de l'examen de français enrichi du CSSMB dans les trois mois suivant l'embauche au plus tard. Scolarité Baccalauréat Orthophoniste - Exigence Maîtrise Orthophoniste - Atout |
23 avr. QC |
Manoeuvre spécialisé
TES OBJECTIFS DE PERFORMANCE : Effectuer les travaux de construction demandés selon ton corps de métier. Fournir un travail rapide, de qualité et conforme aux plans. Assurer la propreté générale du chantier en tout temps et à la fin du quart de travail. Respecter les normes de santé et sécurité en chantier de manière exemplaire. CE QU'IL TE FAUT : Tu possèdes tes propres outils de base. Tu as ta carte de la CCQ, de l'ASP en santé et sécurité et de la SIMDUT 2015. Tu as de l'expérience en construction et en rénovation générale dans le milieu commercial et résidentiel. Tu possèdes une certification en secourisme (un atout). Tu es titulaire d'un permis de conduire en règle (un atout). CE QUE TU AS DANS LE VENTRE : Tu es agile, prévoyant, intègre et tu as une excellente capacité d'adaptation. La qualité est primordiale pour toi et tu as un grand souci du détail. LES 4 MEILLEURES RAISONS DE TRAVAILLER CHEZ A+ : Pour les possibilités d'avancement à l'interne et la formation en continu, bref, le développement de ton plein potentiel. Parce que nous sommes ouverts et transparents, et que nous voulons toujours t'entendre sur ce que l'on peut améliorer en équipe. Pour les projets et les défis stimulants. Pour changer le monde de la construction avec nous. Tu es allumé par ce que tu lis? Hey bien, tu n'as pas le choix de nous contacter! On attend tes infos pour en discuter davantage. |
23 avr. QC |
118717 - Mental Health and Addictions Outreach Nurse - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) - MoDe
Mental Health and Addictions Outreach Nurse - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) - MoDe Job ID 2024-118717 City Vancouver Work Location Woodwards Department Crisis De-Escalation - MHSU Home Worksite 11 - VC Mental Health Serv Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.50 Standard Hours / Week 18.75 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0900-1900 Days Off Friday, Saturday, Stats, Sunday, Thursday, Wednesday Work Schedule Details Work Monday and Tuesday. Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Mental Health and Addictions Outreach Nurse with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Registered Nurse (RN) OR Registered Psychiatric Nurse (RPN) to join the Crisis De-Escalation as a Mental Health and Addictions Outreach Nurse in Vancouver, BC. About the Moderate Crisis Deescalation Team This new service will provide outreach crisis support to individuals in the inner city who are experiencing a mental health or substance use crisis. The interdisciplinary team will work closely with community service providers including shelter and supportive housing staff to provide a community-based, healthcare-led crisis response, post-crisis follow up, and service navigation. This is an exciting opportunity to be part of a new, specialized service that will evolve to meet the needs of the inner city community. As a Mental Health and Addiction Outreach Nurse, you will: Provide triage and outreach services that are inclusionary and flexible for individuals with mental illness, addictions and/or chronic medical conditions. Conduct mental and physical status assessments and assess clients' physiological, psychological, sociocultural and spiritual needs to determine priority of care requirements based on client needs, availability of resources and best practices. Provide counseling and assist client with reducing repeated contact with and use of acute and community healthcare services/programs/resources. Assess high risk situations and provide crisis intervention. Collaborate with interdisciplinary team to develop, implement and adjust client's care plan and meet the client's need for integrated services and continuity of care across the continuum. Facilitate the movement of clients between acute care, community agency support site and designated health centre. Participate in case conferences/meetings with members of the multidisciplinary team. Assist clients with attendance to needed services such as medical appointments. Qualifications Education and Experience Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Diploma in Nursing or Psychiatric Nursing plus two (2) years' recent related experience working with individuals with mental health and addictions illness or an equivalent combination of education, training and experience. Valid BC Drivers License. Local area travel may require the use of a personal vehicle. Knowledge and Abilities Knowledge of the principles and practices of a client and family centered recovery model in mental illness. Broad knowledge of crisis intervention and counseling skills. Broad knowledge of mental health illness and treatment. Broad knowledge of psychopharmacology (indication and side effects). Broad knowledge of substance abuse and addictions treatment. Broad knowledge of other facilities and community resources. Demonstrated ability to conduct psychiatric assessments. Demonstrated ability to provide treatment planning, counseling, crisis intervention, and case coordination. Demonstrated skill in CPR techniques. Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physicians, and other health care staff, both one-on-one and in groups. Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting. Demonstrated ability to establish workload priorities. Demonstrated ability to adjust schedule to deal with unexpected situations. Demonstrated ability to work independently and collaboratively as a member of a multidisciplinary team. Demonstrated ability to provide consultation and leadership. Demonstrated ability to problem solve. Demonstrated ability to deal effectively with conflict situations. Ability to operate related equipment. Physical ability to perform the duties of the position. Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan Grow your career with employer-paid training and leadership development opportunities Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*** Thank you for your interest in Vancouver Coastal Health. Options Apply Now Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by iCIMS www.icims.com |
23 avr. BC |
Employed Student Nurse (East Kootenay Region) (WORKSITE LOCATION IS FLEXIBLE WITHIN EK REGION)
Position Summary Who are we looking for? Interested in an Employed Student Nurse/Employed Student Psychiatric Nurse experience with Interior Health in the East Kootenay (EK) REGION ? Apply here! Interior Health supports Bachelor of Science in Nursing Students (Bachelor of Science in Nursing or Psychiatric Nursing Students) with an employment opportunity within its Employed Student Nurse (ESN)/ Employed Student Psychiatric Nurse (ESPN) Program. What we offer: ? Competitive salary and an attractive remuneration package ? Career Growth ? Employer paid training/education ? Employer paid vacation (per collective agreement) ? Medical Service Plan ? Employer paid insurance premiums ? Extended Health & Dental coverage ? Contribution to Municipal Pension Plan ? Balanced lifestyle What will you work on? The ESN/ESPN Program provides nursing students with a unique placement that fosters professional development and the consolidation of skills and abilities. Our program is designed to employ nursing students who have successfully completed their third (3rd) year* in a recognized nursing education program. *Second (2nd) year students may be considered only for positions in long-term care. ESN/ESPN Positions are available in various health sectors (Acute, Community, Mental Health, Long-term Care, Rural, etc.) across Interior Health. ESN/ESPNs provide direct nursing care in accordance to Interior Health's policies and procedures, and BCCNM ESN/ESPN Practice Standard requirements. To apply for an ESN/ESPN position please ensure you have completed the following: ? Download, save and complete the ESN/ESPN Pre-screen Form ? Download, save and complete the ESN Entry to Practice Clinical Skills List (Acute Care) *Only for ESN applicants ? Create a profile or login to your IH profile at jobs.interiorhealth.ca ? Attach the following documents to your IH Careers "Profile": 1. cover letter 2. resume 3. CPR certificate 4. ESN/ESPN Pre-screen Form 5. ESN Entry to Practice Clinical Skills List (Acute Care) *Only for ESN applicants 6. Follow the steps the system indicates IMPORTANT: Only applications with all required attachments will be considered. Note: If you experience any issues with the online fillable form - please print, complete and scan a PDF into the application. How will we help you grow? We provide you with an orientation customized to meet your needs with immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. How will you create an impact? Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Reasons to Apply at Interior Health...What we can do for you We offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today! Qualfications Education, Training and Experience: ? Successful completion of year 3 of a BSN program or 18 months of a RPN program, or equivalent (and continued enrollment in a BCCNM recognized nursing education program). ? Successful completion of year 2 (for LTC consideration), or year 3 (for medical/surgical, specialty areas, community, LTC consideration) of a BSN program or 18 months of a RPN program, or equivalent (and continued enrollment in a BCCNM recognized nursing education program). Matching to specialized areas may be subject to clinical experience and/or completion of related theory courses. ? CPR Competencies (e.g. CPR certificate/experience). Note: Employment is conditional upon Current Employed Student Registrant status (i.e. ESN or ESPN) with the British Columbia College of Nurses and Midwives (BCCNM). Please review the BCCNM Frequently Asked Questions page. **Equivalency to be determined with nursing education program in which student is registered. Psychiatric nursing students are encouraged to apply. |
23 avr. BC |
Audit Manager, Internal Banking Operations
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Business Management Looking to working in a fast-paced, exciting environment? The Issue Remediation Testing Lead- Tech & IS will lead and manage first line (1B) issue remediation testing across a core group of functions in Technology & Operations as well as analyze data and recommend corrective actions and collaborate with Bank Management to determine the most appropriate course of action. The Issue Remediation Testing Lead- Tech & Cyber is responsible for writing the report and leading discussions with Management to communicate the results. This role is a high-visibility role where you will have the opportunity to work with various levels of Management across multiple Technology and Cybersecurity domains. Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. Influences and negotiates to achieve business objectives. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Provides advice and guidance on control effectiveness, program compliance and issue descriptions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Analyzes data and information to provide insights and recommendations. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. Manages the end-to-end test execution of designated programs/engagements. Provides input into the planning and implementation of operational programs. Executes and/or leads testing and fieldwork that is complex in nature and requires subject matter expertise. Reviews control and issue closure testing activities performed by team members to ensure accuracy. Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank. Understands the business/group strategy and develops and maintains knowledge of end to end processes. Develops knowledge related to program and/or area of specialty. Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations. Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards. Executes work to ensure timely, accurate, and efficient service delivery. Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals. Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties. Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting. Provides ongoing support to the continuous improvement process of the business unit. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. CISSP or CISA Experience with ITGC General understanding of the business units risk and regulatory requirements. Good understanding of control frameworks and audit methodologies. Advanced knowledge of process and/or project management. Deep knowledge and technical proficiency gained through extensive education and business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows. |
23 avr. ON |
Customer Service Representative
Application Deadline: 04/24/2024 Address: 5140 Yonge Street, Unit 101 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows. |
23 avr. ON |