What will you do in this role?
• Manage and supervise restaurant staff, including hiring, training, shift scheduling, and providing performance feedback.
• Ensure that food quality and safety standards are met, including monitoring food temperatures and maintaining proper food storage.
• Maintain inventory levels and order supplies as needed, including food, beverages, and other restaurant supplies.
• Handle customer complaints and resolve any issues during service, including addressing customer concerns and ensuring that customers are satisfied with their experience.
• Monitor and manage restaurant expenses, including labour, food, and other operational costs, and adjust as needed to ensure profitability.
• Ensure that restaurant equipment is properly maintained and serviced, including regular cleaning and maintenance of kitchen equipment, refrigeration units, and other restaurant appliances.
• Implement marketing strategies to increase restaurant sales and profitability, including promotional events, special offers, and other marketing initiatives.
• Collaborate with other restaurant staff and management to develop new menu items and specials to ensure restaurant operations run smoothly.
• Enforce restaurant policies and procedures, including health and safety regulations, employee conduct standards, and customer service policies.
