The eHealth Program Coordinator (Patient Portal) will support the eHealth Program in the delivery of Regional eHealth projects and initiatives ensuring strong project communications, documentation and reporting , throughout the delivery / lifecycles of various projects and program requirements.
- Supports the coordination of eHealth Office programs and services as well as ongoing program development and measurable evaluation
- Draft and manage project and program management artifacts, such as status reports, action, issue, risk, decision reporting.
- Coordinating a variety of program information and metrics, and ensuring ongoing accuracy of same
- Development of business cases, proposals, options papers, briefing notes and other program communications as required and maintain resource materials
- Development and management of a contacts database and maintenance of up to date records
- Assisting with business case preparation and Regional eHealth program roadmap development and maintenance.
- Ensure all documentation follows appropriate standards (eg: aligns with regional ehealth cluster reporting templates for rollup), is version controlled and loaded onto central project sites.
- Follow-up on team member commitments and proactively identify risks.
- Maintaining regional eHealth solution and program roadmaps
- Manage small work packages as required.
- Follow standard delivery methodologies.
- Coordinate with the eHealth Team members to ensure adherence to timelines, budget and stakeholder requirements.
- Monitor specific deliverables and timelines, communications as an integral member of the team; issues and risk management coordination as assigned.
- Collaboration on marketing / communications materials
- Assist with stakeholder inquiries and coordinate action
- Ongoing program development and maturing of processes
- Coordinate the activities of the program with interrelated activities of other programs, departments or organizations to ensure optimum efficiency and compliance with appropriate policies, procedures and legislation
- Support the development and maintenance of training and support documentation and related assets for distribution