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Cook
Prepare and cook Cantonese cuisine according to menu or customer order; Study new menus and arrange for regular promotion of new dishes; Check the quality of ingredients and the normal operation of various kitchen equipment to ensure that enough ingredients meet the needs; Monitor kitchen hygiene; Arrange attendance and train kitchen staff |
5 aoû. ON |
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Inside Sales Representative, OEM
Position: Inside Sales Representative Location: Richmond, BC Division: EES, OEM Availability : Immediately Company Information Anixter is a Fortune 500 company and a leading global supplier of communication and security products and electrical and electronic wire and cable. Our high-performing team works closely with customers and the community to better understand their business challenges, specifies cost-saving solutions, and makes informed purchasing decisions around technologies, applications and relevant standards. With more than 800 employees across Canada, Anixter offers a variety of rewarding career opportunities, a wide range of benefits such as a competitive salary, generous bonus programs, a comprehensive employee benefit package, and a tuition reimbursement program. Position Description In this role you will initiate, establish, and build strong customer relationships, retention and loyalty of our Original Equipment Manufacturer (OEM) Customers Serve a variety of markets by suggesting and delivering the right product solutions to meet customer needs. Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to help service customers and grow business. Make cold and warm calls to uncover opportunities in new markets. Provide superior customer service by delivering products and services to meet or exceed customer expectations. Actively engage Anixter colleagues and resources regularly to provide a complete customer solution in order to capitalize on opportunities. Work effectively with others in a team based environment to accomplish organizational goals and to identify and resolve problems. Your sales skills need be unrivaled, but it also helps if you have: Experience in selling electrical power products which includes but is not limited to: wire & cable, panel and switchboards, transformers, power supplies, controls, relays, pushbuttons, and fuses Excellent verbal and written communication skills (English & French) A confident and determined approach Resilience and the ability to cope with problems and competitive situations Self-motivation and drive A competitive attitude and solid work ethic High level of organization and the ability to multi-task in a fast paced environment We are grateful for your interest in Anixter; however only the candidates selected for an interview will be contacted. Anixter Inc. is an equal opportunity employer that values diversity in the workplace. Anixter Inc. is also proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview. EB-1565549542 About WESCO WESCO International, Inc. (NYSE: WCC), a publicly traded FORTUNE 500® holding company headquartered in Pittsburgh, Pennsylvania, is a leading provider of electrical, industrial, and communications maintenance, repair and operating (MRO) and original equipment manufacturer (OEM) products, construction materials, and advanced supply chain management and logistic services. Pro forma 2019 annual sales were approximately $17.2 billion, including Anixter International. The company employs approximately 18,900 people, maintains relationships with more than 30,000 suppliers, and serves more than 150,000 active customers worldwide. Customers include commercial and industrial businesses, contractors, government agencies, institutions, telecommunications providers, and utilities. WESCO operates 11 fully automated distribution centers and approximately 800 warehouse/branch locations in North America and more than 50 countries around the world, providing a local presence for customers and a global network to serve multi-location businesses and multi-national corporations. To see additional opportunities with Wesco, please visit their careers site at: www.wesco.com/careers |
5 aoû. BC |
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shift supervisor - Store# 04769, CROWFOOT VILLAGE
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
4 aoû. AB |
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shift supervisor - Store# 04734, BANKERS HALL II
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
4 aoû. AB |
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shift supervisor - Store# 04618, KINGSWAY SC & 117TH ST
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
4 aoû. AB |
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Clinical Research Nurse - Integrated Spine Clinic
Job Description Job Title: Clinical Research Nurse - Integrated Spine Clinic Work Site: Vancouver General Hospital Status: Regular Part Time (0.5 FTE) Start Date: As soon as possible Salary: $35.53 - $46.65 per hour Hours: 0800-1600; rotating call - 13/30 on call a month Reference#: 113226-sle JOB SUMMARY: In accordance with the British Columbia College of Nursing Professionals (BCCNP) standards for practice, code of ethics and patient care guidelines and the established vision and values of the organization, assesses patients in the clinic(s), acute care wards, intensive care units, operating rooms and the emergency room for entry into clinical research studies, participates in clinical research trials in accordance with approved research protocols and ethics guidelines, and acts as a member of an interdisciplinary team conducting research and providing quality patient care. Liaises with internal and external sources to obtain required research approvals, reports side effects of research treatment and provides documentation to patients and other health care professionals about the research protocol. Duties also include preparation of study documents including informed consent documents, ethics submissions, patient screening, collection of study data and specimens, completion of all case report forms and administration of study treatment. Participates in investigator and study coordinator meetings and training sessions. Completes all work according to FDA/BPB standards and Good Clinical Practice Guidelines. QUALIFICATIONS: Education & Experience Current practicing registration as a Registered Nurse with the British Columbia College of Nursing Professionals (BCCNP) One year's recent, related nursing experience including previous experience as a research/study coordinator with industry sponsored clinical trials and high acuity or critical care nursing experience or an equivalent combination of education, training and experience. Knowledge, Skills & Abilities Broad knowledge of nursing theory and practice within a client/family centred model of care. Broad knowledge of BCCNP's standards for nurse researchers. Broad knowledge of research methodology and ethics. Demonstrated self-direction and organizational skills. Demonstrated ability to effectively deal with others in a consultative/collaborative method. Demonstrated ability to organize and prioritize work. Demonstrated ability to work independently. Demonstrated ability to communicate effectively orally and in writing. Demonstrated ability to adjust to new or unexpected situations. Demonstrated ability to work collaboratively as a member of an interdisciplinary team. Demonstrated ability to communicate with, and deal effectively with clients and their families, co-workers, physicians, other health care staff and staff of outside agencies. Demonstrated ability to counsel and teach clients and their families. Demonstrated skill in the use of medical equipment and supplies appropriate to the area. Demonstrated word processing, spreadsheet and database skills. Demonstrated ability in CPR techniques. Physical ability to perform the duties of the position. The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply via the Internal Application Process . Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*** Thank you for your interest in Vancouver Coastal Health. |
4 aoû. BC |
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shift supervisor - Store# 04599, QUEENSBOROUGH LANDING
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
4 aoû. BC |
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barista - Store# 50088, 3497 Fairview Street
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a partner at Starbucks! We have part time and full time opportunities in our retail stores. Are you ready to? Be part of something bigger Deliver legendary customer service Start your career in retail This job is for YOU, if you have : Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you'll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Openness to getting the job done and helping your team in a dynamic retail environment. NOTE: No previous experience required Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Coffee or Tea "Markout" is a pound of coffee or box of tea or Kcups each week Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) Flexible work schedules (20hrs. week/ Can flex with school schedules) Tuition reimbursement Medical, Dental, and Vision for part-time employees RRSP Matching and Stock options for all Partners Employee discounts on food, beverages, and merchandise Great long term career opportunities in management |
4 aoû. ON |
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Pet Groomer Trainee
PET GROOMER TRAINEE YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, you'll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their family. You'll get to know their pets' styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you'll take pride in the services you provide! GROOMED FOR GREATNESS: You bring the passion and we'll bring the training. Petsmart offers a free, paid training program that will set you up for success. Stage 1-- Pet Stylist Apprentice: Jump start your education by getting hands-on experience with our pets. These pets become our own pets while they are in our care, so our number one priority is to get safety certified. Under the guidance of the salon leader, you'll begin your training as a bather and learn about different dog breeds and styling. You'll help to get the dogs comfortable in our salon and spend time bathing them, trimming their nails and providing support to groomers throughout the pet's stay. Stage 2-- Grooming Academy: After getting some experience under your belt (well, smock!), you'll attend our free, paid Grooming Academy! This exclusive, 4-week program is valued at over $6000! You'll have 4 weeks in a classroom environment, gaining insights from our experienced Academy Trainers. You'll dive in deeper into breed styling, caring for different dog breeds, and get comfortable with tools and clippers. As an added bonus, at graduation, you'll receive a free tool kit worth over $600! Stage 3- Groomer Trainee: You'll put your brand-new education and fancy new tool kit to work when you head back to our salon. With the leadership and oversight of experienced groomers, you'll begin to groom all different breeds and sizes of dogs. We have a target of 200 dogs to ensure you get the experience and diversity you need. Stage 4- Pet Stylist in Training: Now it's time for you to really hone your skill set. You'll build relationships with your own clients, advise on styles, suggest new services and share in the joy that comes with a client picking up their freshly coiffed pet. It's the best thing in the world, well, that free tool kit is pretty great, too! THE WARM AND FUZZIES: We've highlighted job responsibilities and programs as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the excitement of Walter's wagging tail during his bath or Sadie's smile after her teeth are cleaned. It's the gussying up of Gizmo for this year's holiday photoshoot. (Fun fact: many of our groomers receive holiday cards from their clients!) It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. |
4 aoû. ON |
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Sales Associate - PLACE DU ROYAUME (Seasonal)
The Children's Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children's Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities. Location: Toronto, Ontario Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom. Responsibilities: Key Accountabilities: Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks Greet and acknowledge customers while providing the appropriate level of service Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary Exercise sound judgment in effectively addressing customer concerns Demonstrate the appropriate level of selling skills to positively impact conversion Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card Maintain appropriate stock levels and ensure that all sizes and styles are represented Follow company standards of merchandise presentation, signage, and display Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements Perform daily housekeeping duties to company standard Guarantee company assets by ensuring adherence to all Loss Prevention procedures Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment Contribute focused, well-managed efforts towards achievement of store goals Exhibit flexibility by processing stock when necessary Education and Experience: High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age Skills and Behaviors: Excellent customer engagement Demonstrated time management and organizational skills Ability to work in team environment Must be adaptable and flexible to changing priorities Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs |
4 aoû. ON |
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Mystery Shopper - Listowel ON
We Check is currently looking for mystery shoppers in your city for a wide array of different types of mystery shops. DETAILS Anonymously mystery shop various retail locations, restaurants, financial institutions, government agencies, and car dealerships for automotive service, to name a few!Work is on a "per assignment basis", which means you can accept as many or as few assignments as you like.Fit in the mystery shops around your schedule!Pay, including product reimbursement and gas/travel allowances, is based on assignment. Shopper pay is processed every 2 weeks and you will be paid once your survey is completed and finalized in our online reporting system. We pay via Pay Pal or cheque. JOB REQUIREMENTS - Reliable and able to meet deaulines. - Access to the Internet as the shops are scheduled in our online reporting system. - Great attention to detail. HOW TO APPLY Please visit our website at wecheckservice.com and click on "Become a Shopper". Registration is free and it only takes a few minutes. Once you are registered in our online shopper database, you will receive emails for assignment opportunities in your area. We also post the majority of our assignments on our Job Board, as found in the online shopper database. For further information please contact 1-877-889-0602 ext. 348 or send a reply email to this job ad. COMPANY PROFILE We Check has been providing mystery shopping services to companies across Canada since 1997, servicing a diverse group of sectors, including food services, housing, and retail; automotive, call centres and government. We Check is a proud member of the Mystery Shopping Provider's Association (MSPA), Better Business Bureau and is a partner member of the Retail Council of Canada (RCC). We Check is headquartered in Ottawa, ON, Canada. Facebook: facebook.com/WeCheckService Twitter: twitter.com/wecheckservice - Reliable and able to meet deadlines .- Access to the Internet as the shops are scheduled in our online reporting system. - Great attention to detail. |
4 aoû. ON |
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shift supervisor - Store# 04111, PLACE VERTU - ST LAURENT-QC
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Summary of Experience Customer service experience in a retail or restaurant environment Required Knowledge, Skills & Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team |
4 aoû. QC |
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