Specific Skills: Plan, direct and evaluate daily operations, Manage staff and assign duties, Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales, Determine merchandise and services to be sold, Implement price and credits policies, Balance daily transactions, Locate, select and procure merchandise for resale, Determine staffing requirements, Recruit and train staff, Prepare reports regarding sales volumes, merchandising and personnel matters, Resolve problems that arise, such as customer complaints and supply shortages, Authorize payments by cheque and the return of merchandise, Customer service oriented
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads, Attention to detail, Sitting, Combination of sitting, standing, walking, Standing for extended periods