Our valued public sector client is seeking a Sr. Business Transformation Architect to streamline & enhance he delivery of Enterprise-wide processes/services

The department has an ongoing need to modernize and maintain the IM/IT infrastructure through separate and distinct projects, funded using existing reference levels and Treasury Board funding. Work will span across multiple projects and key business stakeholders to assist with the delivery of transformational projects currently in the planning, implementation and close-out phases

Tasks:
a) Analysis and development of business success "critical success factors";
b) Analysis and development of architecture requirements design, process development, process mapping and training;
c) Participate in change impact analysis and change management activities and assess priorities, relative costs, risk areas, opportunities, and targets.
d) Participate in organizational realignment (job re-design organizational re-structuring);
e) Analyze results and document the fit/gap with the existing support model;
f) Assess the ITSM Operations environment and Service Desk Online operations; identify improvements supportive of improved business and service models and identify deficiencies;
g) Assess the current ITSM program organizational structure to identify improvements supportive of improved business and service models;
h) Assess priorities, relative costs, areas of risk, opportunities, and targets.
i) Prepare a Roadmap and Strategy document, including risk mitigations, to address transition steps for the business model, service model, organizational service levels, organizational structure and technology platform;
j) Present the target Client Service Operations environment to Senior Management;
k) Present the Roadmap and Strategy document to Senior Management;
l) Coordinate the review and approval of the Roadmap and Strategy document;
m) Analyzing and documenting as-is processes with recommendations to resolve gaps;

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