You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Sun Life is seeking a talented individual to fill the role of Director, Pega Architecture for Sun Life Pega Center of Excellence. The ideal candidate will work as a part of the Enterprise Case Management Center of Excellence and provide enterprise level thought leadership for architectural, development and delivery solutions across Sun Life. Reporting directly to the Sun Life Chief Architect and dedicated to the Sun Life Pega Center of Excellence, the successful candidate will work within the Pega ecosystem to maximize the value from the Pega Platform and deliver consistent, portable and reusable solutions. This individual will help architect workflow solutions with client-centric, omni-channel processes delivered through a consistent "One Sun" case management platform, achieving the goal of making it easier for our Clients to do business with us.
Find out for yourself why life really is brighter under the sun!
What will you do?
Provide thought leadership and work closely with fellow team members and across business and technical project dimensions, solving enterprise-wide complex business requirements and make informed decisions.
Demonstrate forward thinking around where the business is going and how technology can support these efforts. Integrate new teams into the Pega framework with attention to sharing and re-use.
Participate in the development of an ECM roadmap that prioritizes and sequences the many Canadian business unit teams that will migrate onto Pega.
Build trust relationships with senior level technical and business teams and communicate at all levels of the organization's enterprise.
Develop deep knowledge of the capabilities of the Pega Platform and Pega Strategic Applications and champion their use to maximize speed & efficiency.
Collaborate with architecture team to create and maintain standards for the overall architectural vision that emphasizes a reuse strategy.
Establish standards and best practices within the workflow & case management space and within the Pega framework.
Develop, implement, maintain and monitor internal controls and governance for case management workflow.
Understand the Pega guardrails and promote process designs and best practices that keep teams within those guardrails.
Govern the overarching Pega support model and provide recommendations for continual improvement of the supporting infrastructure environments.
Ensure usage of Agile methodologies and DevOps framework
What do you need to succeed?
8+ years of solid experience working in Pega Architecture
15+ years of leadership experience in Technology, Operations and/or Finance
2+ years of Program Management experience
Experience with transformation strategy, approach, and planning.
Excellent interpersonal, collaboration and team building skills
Excellent relationship management skills
Excellent problem analysis and trouble shooting skills
Excellent communication skills (written and verbal) - ability to express ideas, thoughts and information so that it can be understood by various audiences and meets the customers' needs
Strong organizational and time management skills
Multi-tasker full of great energy and attitude to work in a fast-paced, dynamic team environment
Prior experience managing director-level direct/indirect reports in a cross matrixed or virtual environment
Strong and effective relationship builder with the ability to influence across organizational boundaries and collaborate effectively with senior executives - ability to recognize and understand politics and organization dynamics to accomplish objectives.
Proven leadership capability with excellence in coaching people
An enthusiastic team player who enjoys sharing knowledge, experience and ideas, and is open to ideas and input of others.
Ability to apply judgment and make decisions in a dynamic and ambiguous environment, leveraging well-developed analytical problem-solving skills.
Strong business acumen - client-focused with an in-depth understanding of business goals
Well-developed verbal and written communication skills, able to tailor communication style to the audience and to actively participate and influence conversations with senior executives.
Results-oriented with a proven record of delivering to deadlines, able to multi-task and prioritize a wide range of tasks with an understanding of the big picture and inter-dependencies across processes and systems.
Positive and energetic attitude, self-motivated with a willingness to take ownership and responsibility.
What's in it for you?
Competitive salary and bonus structure influenced by market range data
Work-life balance by scheduling your day around your priorities and having more time to spend on the important things
An environment of continuous learning and improvement
Being part of our journey in developing the next greatest digital experience
The opportunity to move along a variety of career paths with amazing networking potential
*Please note the salary range can vary, we encourage applicants to apply as it is not a fixed range
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:104,000/104 000 - 171,700/171 700
Job Category:IT - Application Development
Posting End Date:08/03/2022