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Job
 

Trilingual receptionist (english, french and spanish)

Reference number: 
91459
Publication date: 
> 20 days 
Internal reference: 
JI0101163
Main functions: 
Offer for Administrative work as a Receptionist and Independent Telephone Operator. You must have a Home office equipped with a recent desktop Computer (2-3 Years old), with the full set of MS Office, high-speed internet by cable or Fibe connection, web cam, headset with microphone (Logitech a must). Must have Telphone Switchoard experience and be trilingual in English, French and Spanish, oral and written. Must have registered company or already be an independent contractor, and have Skype and Paypal accounts. You will be assigned a certain number of client accounts and/or projects, so you must be able to work well under stress and multi-task.

You are paid per call (0.65$ - 1.5$) on the number of calls managed, OR on an hourly rate (10.25$-11$ per hour). Increase in the Pay Rate is possible after a few months of work, once you have proven your skills based on specific evaluation criterias.

2 Part-time and 2 Full-time shifts are available.
State: 
Permanent
Schedule: 
Full time, Part time
Quarter: 
Day, Evening, Night, Weekend, Work shift
Number of hours per week: 
30 hours
Job start date: 
2013-08-05
Number of positions to fill: 
4
Detailed description: 
Your work will be conducted through a web telephone console. You will have the following tasks:
- answering calls and personalized messages per client
- call transfers to the required individuals
- customer service management for the clients
- appointment setting
- management of reservations for the conference room
- Typing and Data Entry while on the phone
- other related tasks
Requirements
Languages asked for
French: 
Excellent
English: 
Excellent
Others: 
Spanish (mandatory)
Education
Level: 
Collegial
Diploma: 
AEC (Attestation)
State: 
Finished
Details: 
Training in secretarial or office work preferred.

Working experience
Minimum experience required: 
3 years
Qualifications required: 
- Perfectly trilingual in English, French and Spanish
- Experience with receptionist consoles
- Experience managing calls on 12 or more lines
- Experience managing high volume calls
- Autonomous person
- Works well under pressure
- Learns fast
- Good computer knowledge
- Ethical
- Trust Worthy

Please DO NOT APPLY IF YOU DON'T QUALIFY
  • Resume required
  • Work place
    Montreal, Quebec