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Job
 

Customer service specialist

Reference number: 
95003
Publication date: 
> 20 days 
Sector of activity: 
Transportation & Machinery
Main functions: 
Responsible for group of customers supporting all services (container, LTL, FTL, air freight, sufferance, general warehouse)
Strong communication skills linking Simard to Client business field
Guaranteeing a customer care service
Delivery status and On Time performance review and update
Booking appointments for all services and coordinating with internal departments and outside warehouses
Daily web and excel reporting
Invoicing and customer advisory for waiting time/detention
State: 
Permanent
Schedule: 
Full time
Quarter: 
Day
Number of hours per week: 
40 hours
Salary: 
to be discussed
Job start date: 
2015-08-17
Number of positions to fill: 
1
Requirements
Languages asked for
French: 
Excellent
English: 
Excellent
Education
Level: 
Secondary
Diploma: 
AEC (Attestation)
State: 
Finished
Details: 
Excellent communication skills (in French and English)
Customer service oriented
Ability to learn quickly and manage stress
Multitasking capabilities
Enthusiastic, passionate and professional
Team player
Solid Computer skills (Excel and Word)

Working experience
Minimum experience required: 
2 years
  • Resume required
    • Work place
    Lachine ,  Montreal, Quebec
     
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