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university of guelph

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Client Services Clerk

Reference number: 
911924211
Publication date: 
May 16 2024 
Main functions: 
Home Careers @ Guelph Current Opportunities Client Services Clerk Client Services Clerk Forbes includes U of G Among Canada's Best Employers Client Services Clerk Ontario Veterinary College Health Sciences Centre Temporary Part-Time (Less than 24 hours a week) Please apply by completing the OVC Part-Time Application form. You will be asked to upload a cover letter and resume saved as ONE file. Reporting to the Supervisor, Patient Care and Service Delivery, the incumbent is responsible for providing exceptional service to the clients of the Ontario Veterinary College Health Sciences Centre and is an integral part of the OVC HSC veterinary care team. The incumbent will be cross trained to work in multiple client service areas of the Health Sciences Centre which include but are not limited to: Companion Animal Hospital, Animal Cancer Centre and Large Animal Hospital. In addition, the incumbent may be required to work in technical and non-technical areas within the hospital and, the incumbent will be assigned to work in a variety of service areas based on operational requirements. Key areas of responsibility include: Providing a warm welcome to clients and visitors via phone, email and at reception areas Scheduling, admitting and discharging patients Ensuring accurate invoicing and handling of payments Requirements of the position include: Successful completion of a one (1) year Veterinary Office Administration or Medical Office Administration program plus some related experience or an equivalent combination of education and experience obtained in a veterinary/medical environment Working knowledge of medical terminology, demonstrated computer skills, experience in handling payments and cash Excellent interpersonal skills, organizational skills, client service skills, and the ability to work in a hectic environment are required Must be able to work independently and as part of a team Flexibility in scheduling availability is required. The incumbent will be required to work a variety of shifts including evenings and weekends The successful applicant will be required to provide proof of rabies titre. Hourly rate $23.03 - $31.09 per hour At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk (current page) Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician Medical Device Reprocessing Technician Academic Coordinator Academic Coordinator, Experiential Learning Access Services Assistant Assistant Manager, National and Non-Direct Student Recruitment Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Child and Adolescent Therapist Clinical Supervisor and Instructor Co-operative Education Coordinator Custodian Dean, College of Engineering and Physical Sciences Development Assistant Educational Developer, Anti-oppressive and Inclusive Pedagogies Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Fire Prevention Officer Graduate Program Specialist Human Resources Administrative Assistant Human Resources Consultant Associate Instrument Technician, Dairy Analysis Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Marketing and Communications Coordinator Media Relations Officer Operations Director, Agricultural Genomics Action Centre Portfolio Manager Project Manager Research Associate III, Ontology, Metadata, and Vocabulary Specialist Second Class Operating Engineer Senior Manager, Research Partnerships and Collaborations Services Support Consultant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Salary: 
to be discussed
Requirements
Education
Diploma: 
None
Working experience
Minimum experience required: 
None
Work place
Guelph , ON