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Customer Training Professional - Traveling Rep
Position description: As an Entry Level Traveling Customer Trainer you will be traveling to our customers to assist them in making a smooth conversion to the Reynolds and Reynolds system. You will be tasked with providing in-person, on-site training and customer support throughout the process. Extensive travel is involved when you are not working from a home office (equipment supplied by Reynolds). Primary Responsibilities: - Virtual weeks (at home office) (15-25% of the time) - Prepare for upcoming installations utilizing company equipment (15-30%) - Communicate with internal groups - Assist with remote training or additional services as needed - Administrative duties like submitting reports, and sending weekly updates - Travel to dealership sites individually and with a team (75-85% of the time) - Meet with dealership management to understand their business needs - Configure solutions and training based on business needs - Provide training and support of software to customer personnel - Troubleshoot customer issues, diagnose, resolve and/or escalate problems - Monitor individual work load and prioritize responsibilities - Train/share knowledge with team members - Use of time for learning, growth and development Working Conditions: - Driving company vehicles on a daily basis, and occasional airfare travel - sitting on average 1-4 hours - Presenting. which requires the ability to stand, sit, and use a pointer - On-site visits require frequent standing up to 8 hours a day assisting the customer; bending and squatting to connect equipment; climbing customer stairs; lifting arms to reach servers or other office area shelving - Packing, lifting and carrying personal luggage up to 50 lbs (discretionary) 15 minutes-1 hour a day - Require to look at a computer screen for up to 8 hours a day with the possibility of typing up to 6 hours a day Share this job Training: Training includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions "in action" by visiting car dealerships that already utilize our solutions on a daily basis. Requirements: Ability to travel 80% of the time Ability to travel to the United States for training when deemed appropriate Ability to problem solve and train customers on software products College diploma or University degree required Exceptional communication and organizational skills Ability to multitask in a fast-paced environment Outgoing, friendly personality Strong written and verbal communication skills |
16 aoû. BC |
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Construction Contract Administrator - Municipal Contracts
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Are you an experienced Construction Contract Administrator who's worked on large Municipal Infrastructure projects? Have you successfully worked with Project Managers and Construction Managers on ensuring infrastructure meets project requirements? Parsons is currently seeking a Construction Contract Administrator to work with our Senior Project Team on large scale Infrastructure projects such as water/waster water, road-widening, bridge remediation and the development of underground infrastructure. In this role, you will: ? Administer the construction contract on behalf of the owner/client, typically for a government agency/municipality ? Verify that the construction is done in accordance with the contract documents and specifications ? Administer payment and resolving claims with the contractor ? Prepare reports, usually of a financial nature, relating to contract costs, incremental contract funding, number/dollar value of contracts received in given time-period, and project status reports. ? Monitor the progress of the work and provide updates to the owner. ? Resolve construction issues through the RFI, Site Instruction and Change Order Processes ? Overseeing the Quality Assurance program and administering Non-Conformances to the work ? Supervise the inspection and administration staff working on the project ? Perform other responsibilities associated with this position as may be appropriate. A combination of the following education experience is required: ? Degree or Diploma in Construction Management or Civil Engineering, and/or combination of related experience ? 10+ years of experience in transportation and municipal engineering ? PEO or OACETT registered, and or ability to be registered ? Knowledge of the Contract Administration requirements ? Knowledge of applicable design standards, OPS specifications, standard drawings, and quality control / quality assurance material testing methods. ? Knowledge of the application of transportation construction practices and methods including the applicable quality assurance procedures ? Proven analytical, communication, and negotiation skills. ? Effective organizational and interpersonal skills. ? Ability to utilize computer software such as MS Word, Excel, including experience with specific software and with material payment calculation methods. ? Must provide own transportation to and from job site. ? Valid Class "G" driver's license. The successful candidate will have the ability to prepare memos and technical reports. Proven success in managing large municipal and transportation engineering projects and proven success in managing a team of inspectors, engineers and technologists is a must Minimum Clearance Required to Start: Not Applicable/None This position is part of our Critical Infrastructure team. A full-service engineering and construction firm, we work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see new possibilities. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as health, vision, dental, employer paid provincial care premiums, Defined Contribution Pension Plan (DCPP), Tax-Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), life insurance, paid time off, sick leave, all province observed holidays off, and gym membership discounts to fit your busy lifestyle! The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by federal, state, provincial or local mandates or customer requirements. Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! |
16 aoû. ON |
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Manager, Digital and Customer Advisory (Healthcare and Life Sciences Focus)
Overview You've got big plans. We have opportunities to match, and we're committed to empowering you to become a better you, no matter what you do. When you join KPMG you'll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries. With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make. Let's do this. The opportunity: The Digital Customer Consulting practice at KPMG continues to grow at a very rapid pace. The KPMG Digital and Customer Practice will work with healthcare organizations to help them create world-class experiences for patients and providers alike. We support our clients to understand the needs and behaviors of patients with a goal of improving experiences through the strategic application of digital technology, ultimately improving patient experiences and outcomes. We are looking for an Experience Designer to set the North Star. You know your craft but are never done learning. We crave diversity - diversity of background, diversity of work experiences, diversity of life experiences, diversity of education and especially diversity of thought. It is with these traits that you will thrive as part of a team. What you will do As a Manager on the Digital and Customer team, you will be part of a team who will envision the future of our clients' business in a digital world. You will be learning from some of the best in the industry and expand your personal skillset by: Leading experience conversations across all stages of a project, translating research insights into memorable user experiences. Conducting interview, ideation sessions and co-creation workshops with business partners, subject matter experts and customers for all stages of an engagement. Creating Service Blueprints, Care Pathways and Patient Journeys to understand, improve and implement seamless, coherent customer experiences. Taking a lead role in design to produce fresh concepts and drive the prototype development process (2D, Interactive and Video). Collaborating continuously with front-end development. Working in an agile environment as part of a high performing team. Structuring and developing compelling proposals, and articulating your understanding of the client ask by putting forward an approach that will get them there fast, thorough and with quality. What you bring to the role You have a Bachelors' or Masters' degree in interaction design, new media design, HCI or related design field. You are well-versed in user-centered design methods and techniques. Design thinkers welcome! You have experience working in or with the healthcare field and understand the challenges, values, and intricacies of healthcare design. Ultimately, you are obsessed with quality care, and are passionate about driving the delivery of patient-centered, digitally-enabled care. You are dedicated to collaboration and have experience working with teams on large-scale, long term projects ideally in a client-facing role. You have experience designing, implementing and managing design systems and UI guidelines as well as experience with multiple design tools (Sketch, Adobe illustrator, Photoshop). You can build relationships and work closely with other designers, researchers, engineers, product managers, content creators, cross-functional teams, stakeholders and partners to design digital products across multiple platforms and touchpoints. Keys to your success: The ability to effectively bridge the gap between technology and business oriented client teams, and anticipate/address client concerns and issues. Persuasive reasoning and active listening. Strong motivation and aptitude towards team work. Learn more about where a career at KPMG can take you. Our Values, The KPMG Way Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. KPMG's COVID 19 Vaccination Policy requires all employees to be fully vaccinated if they wish to or are required to attend a KPMG office in the course of their duties. As this role requires occasional or consistent attendance at a KPMG office, the successful candidate must be fully vaccinated (i.e. have received all doses that are recommended by Health Canada, including any boosters) and must provide KPMG with proof of vaccination. KPMG will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment. KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected] If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778. You have a Bachelors' or Masters' degree in interaction design, new media design, HCI or related design field. You are well-versed in user-centered design methods and techniques. Design thinkers welcome! You have experience working in or with the healthcare field and understand the challenges, values, and intricacies of healthcare design. Ultimately, you are obsessed with quality care, and are passionate about driving the delivery of patient-centered, digitally-enabled care. You are dedicated to collaboration and have experience working with teams on large-scale, long term projects ideally in a client-facing role. You have experience designing, implementing and managing design systems and UI guidelines as well as experience with multiple design tools (Sketch, Adobe illustrator, Photoshop). You can build relationships and work closely with other designers, researchers, engineers, product managers, content creators, cross-functional teams, stakeholders and partners to design digital products across multiple platforms and touchpoints. Keys to your success: The ability to effectively bridge the gap between technology and business oriented client teams, and anticipate/address client concerns and issues. Persuasive reasoning and active listening. Strong motivation and aptitude towards team work. Learn more about where a career at KPMG can take you. As a Manager on the Digital and Customer team, you will be part of a team who will envision the future of our clients' business in a digital world. You will be learning from some of the best in the industry and expand your personal skillset by: Leading experience conversations across all stages of a project, translating research insights into memorable user experiences. Conducting interview, ideation sessions and co-creation workshops with business partners, subject matter experts and customers for all stages of an engagement. Creating Service Blueprints, Care Pathways and Patient Journeys to understand, improve and implement seamless, coherent customer experiences. Taking a lead role in design to produce fresh concepts and drive the prototype development process (2D, Interactive and Video). Collaborating continuously with front-end development. Working in an agile environment as part of a high performing team. Structuring and developing compelling proposals, and articulating your understanding of the client ask by putting forward an approach that will get them there fast, thorough and with quality. |
16 aoû. ON |
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Opérateur - journalier
- Polyvalent - Autonome - Ponctuel |
16 aoû. QC |
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Aide-installateur
Pour rejoindre notre équipe, nous cherchons une personne qui : Possède des habiletés physiques et manuelles Offre un bon service à la clientèle A une bonne flexibilité au niveau des horaires Est capable de bien cerner le besoin des clients Travaille bien en équipe Se débrouille en anglais |
16 aoû. QC |
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Contremaître - égout-aqueduc
Excavation Jonda inc. est une entreprise spécialisée en génie civil et en pose d'asphalte. Excavation Jonda inc. offre un climat de travail agréable, respectueux et se préoccupe du bien-être de ses employés. Excavation Jonda inc. est actuellement à la recherche d'un candidat pour combler le poste de contremaître. Vous êtes motivés, travaillants, détenez une bonne base en arpentage et avez l'étoffe de diriger une équipe de travail? Nous sommes prêts à vous rencontrer pour découvrir ce que vous pouvez nous offrir ! Majorité de nos projet sont sur la rive sud de Montréal Titre : Contremaître égout/aqueduc Responsabilités : - Planifier les besoins en ressources humaines et matérielles; - Organiser et diriger les opérations sur le chantier pour s'assurer du bon fonctionnement; - Remplir les formalités administratives (rapport de chantier); - S'assurer du respect des règles de sécurité. Qualités et compétences : - Ponctualité - Leadership - Esprit d'équipe - Polyvalence - Débrouillardise - Rigueur - Capacité à diriger une équipe de travail - Capacité d'organiser son travail et gérer ses dossiers - Capacité à utiliser une station totale robotisée. Exigences requises : - Aptitude pour les calculs de base en arpentage - Minimum de 1 an d'expérience en égouts/aqueduc, voirie - Permis de conduire valide - Détenir la carte CCQ (un atout) Seuls les candidats retenus seront contactés. Merci de l'intérêt que vous portez à une carrière chez Excavation Jonda Inc. Type d'emploi : Temps Plein Salaire selon la convention collective |
16 aoû. QC |
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Mécanicien industriel
Ce que vous pouvez apportez: Votre bonne attitude positive; ? DEP en mécanique industrielle; Conduite de chariot élévateur Bonne capacité physique. |
16 aoû. QC |
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Préparateur d'assemblages / Débiteur
Aucune expérience particulière n'est requise pour le poste de préparateur d'assemblage. Le candidat doit simplement être habile de ses mains et avoir une connaissance générale de la construction ou la rénovation, spécialement dans l'assemblage de caissons et d'accessoires de tout genre. Il doit également être à l'aise avec le maniement des outils fréquemment utilisés dans l'assemblage de meubles et la construction. Il sera encadré par un gérant d'usine qui lui fournira les instructions nécessaires à l'accomplissement de son travail. Le candidat doit posséder un sens de l'autonomie et être ponctuel. La bonne collaboration avec les autres employés est de mise, et la sécurité au travail est très importante. |
16 aoû. QC |
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Cuisinier/ cuisinière
Description du poste de chef de quart : Le poste comprend différentes tâches de gestion et de préparation. Vous serez amené à vous dépasser continuellement afin de maximiser les économies de temps, d'argent et de nourriture, tout en appliquant les normes de sécurité de l'industrie. Vous devrez vous assurer du maintien d'un niveau de qualité de production élevé au sein de votre équipe. Le poste disponible est de soir, l'horaire sera discuter. Sommaire du poste : Ressources humaines Gestion des conflits de travail internes Encourager ses collègues à donner une bonne performance Supervision générale du lieu de travail et de la qualité de production Assurer le respect et une excellente pratique des normes de salubrité en vigueur Comptabilité S'assurer que les caisses balancent et qu'il n'y à pas d'erreur Gestion d'inventaire Déterminer les commandes en fonction des stocks restants S'assurer que chaque poste ne manque jamais d'article (fournitures, viande, frite, etc.) Service à la clientèle Gestion des plaintes et des conflits Prendre les commandes et traiter les paiements S'assurer de l'exactitude des commandes servies Accueillir les clients avec le sourire et dynamisme Utilisation de la caisse et des instruments de paiement Entretien et gestion générale Entretien de la salle à manger Effectuer la réception des commandes et son entreposage Nettoyer la cuisine, les aires de préparation, les toilettes et la salle à manger. Profil recherché : Motivé Ponctuel Sérieux Dynamique Responsable Bon esprit d'équipe Exigences : Habiliter avec la suite office (Word & Excel) Apte à soulever des charges allants jusqu'à 20 kilos Connaissances générales de la gestion (serait un atout) Capable de travailler dans un environnement sous pression Minimum 2 ans d'expérience dans le domaine de la restauration Habitué à l'utilisation de l'équipement de cuisine (four, friteuse, cafetière, grill, etc.) Condition de travail et avantages : Rabais employé Stationnement gratuit Prime de responsabilité Horaires temps plein de jour et soir Horaire flexible entre 30 à 40 heures Équipement de travail récent et sécuritaire Uniforme fourni (gilet, pantalon, casquette, filet) Activités sociales organisées par l'entreprise (2 à 3 fois par an) Programme de formation et de développement personnel Pour postuler : Via courriel (attention de sélectionner celui qu'il convient) Succursale boulevard l'Ormière : [email protected] Succursale rue Clémenceau : [email protected] Succursale boulevard Wilfrid-Hamel : [email protected] Ou en personne dans l'une de nos trois succursales : 9080 Boulevard l'ormière (G2B 3K3) 1095 boulevard Wilfrid-Hamel (G1M 2R7) 729 rue Clemenceau (G1C 7T9) Information supplémentaire : Seulement les personnes dont la candidature sera retenue seront contactées. Merci de considérer la compagnie Harvey's dans vos objectifs de carrière. Veuillez mentionner le poste pour lequel vous postulez dans votre courriel. NB : L'usage du masculin est employé afin de diminuer la lourdeur du texte et n'est pas représentatif d'aucun critère d'admissibilité. |
16 aoû. QC |
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Peintre d'expérience
FORMATIONS ET EXPÉRIENCES ? Expérience pertinente en travail d'usine. ? Expérience dans l'industrie de l'éclairage, de l'électronique (ou industrie connexe) sera considérée comme un atout. COMPÉTENCES ET QUALIFICATIONS ? Avoir une bonne dextérité manuelle ? Être créatif et innovant. ? Capacité à communiquer clairement ses idées à l'oral. ? Sensibilité marquée pour l'esthétisme des produits. ? Ouverture à travailler dans une organisation sans hiérarchie. ? Avoir un bon esprit d'équipe. |
16 aoû. QC |
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Chef d'équipe usinage
- Aptitude à gérer les gens - Bon sens des communications - Autonomie - Rigueur - Professionalisme - Connaissance en usinage - Connaissance de NX (un atout) - Connaissance des machines HAAS (un atout) |
16 aoû. QC |
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Customer Service Representative / Bookkeeper
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK ® customers through in-depth knowledge of company products and services. Job Responsibilities Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services Asks open-ended, probing questions to determine customer requirements and expectations Directly and accurately inputs information in to "Movers Who Care®" software to estimate cost for customers, as well as scheduling needs for movers, drivers and trucks Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability or customer specifications Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability Complies with federal, provincial, and local legal requirements when scheduling moving services and staff Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections Prepares all move-related paperwork and documents on a daily basis Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns May assist management with scheduling and tracking of movers and drivers in accordance with move requirements May prepare various reports for management as well as gather research and statistics May prepare proposals, letters, mass mailings, and other miscellaneous correspondence May participate in various marketing activities including networking, direct mail and charitable move coordination Ensures display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays Accounts Receivable Duties Daily closing of fulfilled Sales Orders Daily Accounts Receivable processing: receipting customer payments and building deposits in QB Invoicing of Business Customers Prepare documentation for credit card disputes/chargebacks Respond to Customer phone calls as needed Provide inputs for Accounts Receivable collection efforts All other duties as assigned Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job! High school diploma or post graduate is preferred. A minimum of six months to one year of customer service and/or office experience is required Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred Excellent customer service skills (friendly, courteous and helpful) Effective listening and communication skills Good grammar, voice and diction Good organizational and time management skills Ability to analyze and solve problems effectively Accurate; consistent attention to detail Demonstrated understanding and application of effective selling strategies and techniques Confidence to initiate customer contact, and comfortable asking for the sale Strong team player who works productively with a wide range of people and personalities Comfortable in a fast-paced environment; able to adapt quickly to changing priorities Basic computer and keyboarding skills Able to perform basic business math Able to present a professional image at all times to customers and vendors Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values Bilingual is a plus Familiarity with QuickBooks accounting software a plus This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc. |
16 aoû. ON |
 Consultants en
développement d'application Web et Windows |
