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Lieu - Location : Montréal : Ville-Émard / Montreal : Ville-Émard
Poste # - Posting # : 5160116
Durée - Duration : Permanent - temps plein / full-time
Le bureau est fermé entre Noël et le Jour de l'An. - Office is closed between Christmas day and New Year Day.
Rémunération - Salary : à partir de / starting from : 35 000$ + Bonis (selon l'expérience / based on experience)
Inclus - Including: Avantages sociaux / Group Benefits
Début - Start Date: immédiat / immediate
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CLIENT SERVICE SUPPORT PROFESSIONAL
Our client, is located near the Monk and Jolicoeur metro stations.
Our client customizes and sells licensed products. This is a very established and prosperous organization and for the last 15 years has proved to be a leader in this industry. Their team of approximately 15 employees have been working harmoniously together, some for as long as 9 years. Employee turnover is very low due a very friendly team spirited work environment.
The successful hire shall report directly to the Senior Account Manager.
RESPONSIBILITIES :
• Support Account Manager with all unique orders
• Shall take calls from customers and help service and fill all customized and non customized orders, enhancing the customer experience for clients
• Enter and monitor all new data into the system and online.
REQUIREMENTS :
• Bilingual with a strong command of the English language
• Customer Oriented – MUST enjoy taking customer calls and providing excellent service
• Able to multitask and be a skilled attention- to-detail professional
• Practice sound judgment and ability to prioritize
• Able to handle stress well and problem solve
• A Great sense of humour and team player- happy to help out the team
• Proficient with MS Office, Especially EXCEL – able to work with formulas
• Working knowledge of EDI is an asset
If you are interested in this position, please send us your CV by email or by fax: 514-696-3963
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PERSONNEL CHEZ-VOUS
Services de Recrutement
Recruitment Services
www.PersonnelChezVous.ca
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