Your responsibilities as a representative of customer service will be to help existing customers, monitor and perform after-sales service. In addition, it will promote, sell and deliver products and services that meet the specific needs of clients. You will need to establish a relationship of trust with the client in perspective of increasing their level of satisfaction.
The ideal candidate should :
Be motivated, enthusiastic and confident
Have the desire to provide outstanding customer service
Have the ability to identify customer needs and respond to their needs
Be skilled in forging a relationship of trust with customers by telephone
Have a strong interest in the field of telecommunications
Have the ability to work in a computerized and constantly changing environment
Possess excellent communication and interpersonal skills
Requirements :
Fluently Bilingual (English and French)
High School Diploma
Experience in Selling and Customer service (Asset)
Basic Knowledge of computers
Available full time and punctual
Many benefits are available to you when working Atelka :
A dynamic and challenging work environment
A competitive remuneration
Opportunités de carrière
Paid training
Group Insurance (medical and dental)
Job stability
Availabilities: Sunday to Saturday from 7:00 AM to 10:00 PM
